Posted 2d ago

Hotel Front Desk Guest Agent - PT & FT position

@ Frontier Hospitality Group
East Peoria, Illinois, United States
$15-$16/hrOnsiteFull Time, Part Time
Responsibilities:provide service, handle reservations, answer calls
Requirements Summary:Experience in hotel or customer service; proficient with MS Office; weekend availability.
Technical Tools Mentioned:Microsoft Excel, Microsoft Word, Microsoft Outlook
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Job Description

 

Holiday Inn Express in East Peoria, is currently adding both a full time and part time

Front Desk Guest Service Agent to our team!

Must be able to work weekends. 

Do you need a flexible work schedule? We have that!

 

Who We Are:

Frontier Hospitality Group has been locally owned since 1950. We operate eight hotels across five fantastic brands and our growth keeps climbing. We believe in a work/life harmony that fits our employees' lifestyles. Whether that means you want to work two days or five we've got you covered.

Essential Duties and Responsibilities:

  • Provides high-quality customer service.
  • Handles guest reservations.
  • Answers and transfers phone calls.
  • Handles guest check-ins and outs along with questions, complaints, etc.
  • Other duties as required with the department.

Qualifications and Requirements:

  • Previous hotel or relevant customer service experience
  • Proficient in Microsoft Excel, Word, and Outlook
  • Ability to work weekends

Hotel Address: 1100 Bass Pro Drive, East Peoria, IL

EOE/AA/Disabled Veteran

Frontier Hospitality Group is an Equal opportunity Employer and participates in the E-Verify program to verify the employment eligibility of all new hires.