Responsible for the management of Accounts Receivable; Credit and Collections.

Essential Functions:

• Coordinates sending of invoices based on customer preference for previous day sales


• Post of customer payments based on receipts obtained via the lockbox, ACH, Wires or Mail; ensure that cash discounts comply with customer payment terms.


• Investigate and resolve any discrepancies between payment and invoice amount


• Monitor customer account details for non-payment, delayed payments and other irregularities


• Generate RMA Credits when received from Tech Support or Customer Service


• Investigate and resolve customer queries; communicate with customers via phone, email or mail.


• Reconcile customer accounts as needed


• Maintain customer data base


• Reconciles Accounts Receivables Aging with AR General Ledger accounts for multi-site locations. 


• Generate Monthly Finance Charges for past due customers


• Review and mail customer monthly statements


• Generate Age Analysis


• Assist with Month End Closing


• Maintain customer files and records


• New Customer Credit & Review existing Customer Credit increases as needed

Additional Responsibilities:

• Back-up to Accounts Payable


• Adhere to Company policies and procedures


• Perform other duties as required by management team.


• Follows prescribed safety regulations


• Maintains an optimal level of product quality and adheres to ORAFOL’s Quality Program.