ABI Document Support Services is seeking a sales professional to join the team! We are looking for someone with a background in record retrieval or similar legal services experience.

The territory is Texas and it is highly preferred the at the candidate live in Dallas due to the majority of travel being there. This is a remote position with about 50% of travel out in the field, most of which being in the Greater Dallas area but some travel also required in other parts of Texas.

The Account Manager is responsible for the implementation and roll out of all national sales programs as well as providing account management support for strategic clients. This position is well versed in the company’s products and services, maintains awareness regarding industry standards and client expectations, utilizes time efficiently and travels on an as needed basis. The Account Manager thoroughly understands the daily operations in order to articulate best practices, procedures, and guidelines and demonstrates superior customer service and strives to meet and exceed company’s revenue objectives.

ESSENTIAL JOB FUNCTIONS

Set up new national program sale accounts with all levels of our company and put together project plans which coincide with the standard operating procedures.
Clearly understand and articulate all products and services.
Manage successful relationships with assigned group of accounts.
Coordinate and support efforts with Sales team and/or Senior Management with assigned strategic accounts.
Identify problems with assigned accounts and facilitate timely solutions.
Maintain client relationships by coordinating services and customer service.
Share information with other staff to improve and maximize customer satisfaction.
Attend all sales and marketing meetings as directed; travel as required.
Continuously analyze the market and competition and identify external threats and opportunities; adapt sales strategy to changing conditions.
Provide weekly, monthly and or quarterly updates as directed.
Input, maintain, and manage customer information in both the operating system and client information system.
Provide information to the sales teams through phone calls resulting in qualified leads.
Perform various professional duties as assigned by management.