Job purpose
The Field Service Tech Journeyman rotates on a 14/14 schedule servicing customers and units in a designated region. As a member of the Rapid Response team the Field Service Technician Journeyman provides technical assistance in diagnosis, troubleshooting and repair of heavy equipment, working closely with all levels of technicians. With little to no supervision, the Field Service Tech Journeyman schedules work, monitors quality control for work performed, and customer relations.
Duties and responsibilities
- Diagnoses, services and repairs various systems that are found on pieces of heavy equipment such as mechanical and computer electronic controls, transmissions, computer controlled automatic transmissions and pneumatic systems.
- Troubleshoots malfunctions in the equipment and repair.
- Repairs and services track drive sprockets, rails, idler wheels, hand bars, track adjusters, hydraulic, reversers, final drives, brake bands, steering clutches, and hydrostatic transmissions.
- Service, diagnoses, repairs and maintains speed tandem drive axles with air or electric shift, hydrostatic driven, heavy-duty multi-axle suspensions.
- Tune diesel engines, services valves, fuel filters and turbo chargers, and pressure checks fuel filters, adjust injector heights, fuel racks, governors, etc.
- Diagnoses problems, disassembles units, repairs or replaces parts, and reassembles units in the cooling, drive, brake, electrical, steering, heating and air conditioning, hydraulic and air systems.
- Overhauls engines, replaces engines, and rebuilds components.
- Diagnoses, services and repairs various systems that are found on pieces of heavy equipment such as mechanical and computer electronic controls, transmissions, computer controlled automatic transmissions and pneumatic systems.
- Completes and turns in all documentation necessary to finalize the work that was performed without supervision
- Keep tools, equipment, and work area clean, organized and in good working condition.
- Assist in training lower-level workers in mechanical repair techniques.
- Perform all tasks with safety as the top priority
- Perform other duties as assigned.