Position:                     Social Attendant Job (Manager's Reception)

FLSA Class:               Hourly Non-exempt

Reports to:                 Front Office Manager (FOM)

Job Summary:

The
Social Attendant is responsible for the preparation and presentation of the
complimentary appetizers provided to our hotel guests Monday-Wednesday evenings. This person must
have good communication skills and work well in a fast-paced position with
constant customer contact.

Duties and Responsibilities:

❑       
Set up the Social Buffet as
assigned.

❑       
Maintain a clean buffet and dining
area. Wipe dining tables as guests depart.

❑       
Monitor, cook and stock all
breakfast items throughout the shift.

❑       
Follow all food, health and safety
procedures at all times including the wearing of disposable gloves while
handling food and washing hands regularly.

❑       
Stock the designated quantity of
paper supplies, plastic utensils, plates, and bowls required for service.

❑       
Monitor and maintain the correct
temperature of food at all times.

❑       
Remain professional in appearance
and conduct at all times.

❑       
Ensure smooth guest service each
morning.

❑       
Complete all closing duties as
directed.

❑       
Accept personal responsibility for
actions and decisions taken.

❑       
Clean up any spills immediately or
on a timely basis.

❑       
Clean and sanitize service lines,
beverage dispensing equipment and other equipment as directed.

❑       
Communicate with management issues
regarding safety and service in a timely manner.

❑       
Respond in a courteous and prompt
manner to all guest question and/or concerns.

❑       
Understand and respond to guests’
needs and ensure a high level of guest satisfaction.

❑       
Be a Brand Ambassador of A&R’s
Culture, Mission and Values

❑       
Other duties as assigned by
management.

Requirements:

❑       
Background in food and beverage
service preferred but not required.

❑       
Excellent organization and time
management skills

❑       
Excellent guest service skills

❑       
Highly energetic and motivated
individual

❑       
Excellent interpersonal and
communication skills with strong customer/client focus essential

❑       
Strong problem-solving skills

❑       
Ability to work in a fast-paced,
high pressure environment

❑       
Ability to shift and manage multiple
priorities

Other
Skills Required:

❑       
Physical: Must be able to stand for
periods of time; ability to lift to 25 lbs.; frequent bending, stooping and/or
kneeling

❑       
Mathematical:  Must be able to use basic mathematical
techniques

 Applicant must be 21+ years of age - Social Attendant will be serving beer and wine to guests.