Company Introduction

Availity is one of the leading health information networks in the United States, processing more than 4 billion transactions annually and connecting more than two million healthcare providers and over two thousand technology partners to health plans nationwide. Our teams of technology, business, and customer service professionals in Bangalore, India, are working together to transform healthcare delivery in the United States through innovation and collaboration. Our technologists help develop cutting-edge revenue cycle solutions that help hospitals, health systems, and physicians maximize payments and optimize their workflows.

Job Description

Discover the Excitement at Availity - Shaping the Future of Healthcare from Bengaluru, India!
Welcome to Availity, where we transcend the conventional to redefine the landscape of healthcare technology. Headquartered in vibrant Jacksonville, FL, with a buzzing office right in the heart of Bengaluru, India, and a dynamic remote workforce spread across the United States, we are a global force bound by an impactful mission.
Why Availity Excites:
At the forefront of healthcare technology, we are not just a company; we are trailblazers reshaping the future of healthcare. Our mission? To refocus attention on what truly matters - patient care. As the primary healthcare engagement platform, we are the pulsating heartbeat of an industry that touches millions of lives. With a network of over 2 million healthcare providers connected to health plans and processing a staggering 12 billion transactions annually, our influence is on a constant and expansive rise.
Your Journey with Us:
Step into the realm of Availity, where innovation is not just encouraged, but celebrated. Join our energetic, dynamic, and forward-thinking team that believes in the power of ideas and the impact of every contribution. Your role will be instrumental in transforming the healthcare landscape, solving communication challenges, and creating connections that empower the premier healthcare ecosystem of the United States

Why Join Availity in India:
•  Global Impact: Your work from Bengaluru will directly support and impact the lives of millions of US citizens.
•  Innovation Hub: Bengaluru, the tech hub of India, is where your ideas will come to life, contributing to cutting-edge solutions in healthcare technology.
•  Collaboration: Engage with a diverse and global team, fostering an environment where collaboration knows no boundaries.
•  Career Growth: Availity values your growth journey. With us, you'll find opportunities to expand your skill set and advance your career.
•  Work-Life Balance: Embrace a work culture that values work-life balance, offering flexibility and support to ensure your well-being.
•  Embark on a journey with Availity, where your skills meet impact, and your passion meets purpose. Together, let's shape the future of healthcare from the vibrant city of Bengaluru to the heart of the United States. Join us and be part of a team that's not just changing healthcare but changing lives, work from Bengaluru will directly support and impact the lives of millions of US citizens.
•  Innovation Hub: Bengaluru, the tech hub of India, is where your ideas will come to life, contributing to cutting-edge solutions in healthcare technology.
•  Collaboration: Engage with a diverse and global team, fostering an environment where collaboration knows no boundaries.
•  Career Growth: Availity values your growth journey. With us, you'll find opportunities to expand your skill set and advance your career.
•  Work-Life Balance: Embrace a work culture that values work-life balance, offering flexibility and support to ensure your well-being.

Embark on a journey with Availity, where your skills meet impact, and your passion meets purpose. Together, let's shape the future of healthcare from the vibrant city of Bengaluru to the heart of the United States. Join us and be part of a team that's not just changing healthcare but changing lives.

Roles & Responsibilities

We are seeking an experienced Technical Product Owner with a strong product background to support our Authorizations technology team. This person will represent business needs for engineering teams, ensuring understanding of how the product works and is used in the industry. You will bridge the gap between technical and business requirements, identifying edge cases and clarifying requirements before development starts. This role requires close collaboration with cross functional teams to ensure development and projects are progressing as planned.

 

To be qualified for this position you: 

• Have 6+ years of experience working in a Product Owner position within the healthcare technology space. This is required to be considered for the role.
• Have strong familiarity with healthcare transactions (X12) and standards: HL7/FHIR. This is required to be considered for the role.
• Have experience working in Agile/Scrum environment / leading agile ceremonies.
• Can gather technical and functional requirements and have experience writing user stories.
• Have worked in AWS.
• Have strong communication and organization skills.
• Can prioritize and work on concurrent projects at a given time.
• Can work independently.
• Can adapt to changing priorities and ambiguity.

What will set you apart: 

• You are a self-starter.
• You can see the big picture.
• You thrive in fast-paced environments but also like to have fun.

 

You will be: 

• Representing business needs and ensuring engineering teams understand product functionality and industry use cases. 
• Analyzing and clarifying requirements, especially edge cases, before development begins. 
• Keeping engineers focused on business priorities and preventing unnecessary technical diversions. 
• Participating in backlog management, standups, and Scrum meetings.
• Facilitating communication between engineering and business stakeholders, including occasional client (payer) interactions as needed. 
• Helping resolve implementation challenges and support cross-team collaboration when required.

Eligibility

Video Camera Usage:

Availity fosters a collaborative and open culture where communication and engagement are central to our success.  As a remote first company, we are also camera-first and provide all associates with camera/video capability to simulate the office environment. If you are not able to use your camera for all virtual meetings, you should not apply for this role.

Having cameras on helps create a more connected, interactive, and productive environment, allowing teams to communicate more effectively and build stronger working relationships.  The usage of cameras also enhances security and protects sensitive company information. Video participation is required to ensure that only authorized personnel are present in meetings and to prevent unauthorized access, data breaches, preventing social engineering, or the sharing of confidential information with non-participants.