HiringCafe
Posted 4mo ago

SERVICE VEHICLE AQUISITION SPECIALIST

@ Hanania Automotive Group
View All Jobs
Jacksonville, Florida, United States
OnsiteFull Time
Responsibilities:Engage customers, Assess trade-ins, Follow up
Requirements Summary:Strong background in internet and phone sales; pass pre-employment screen; high school diploma or equivalent; dealership sales experience preferred; history of strong CSI scores.
Technical Tools Mentioned:CRM, Inventory management system
Save
Mark Applied
Hide Job
Report & Hide
Job Description

Turn service lane conversations into powerful opportunities—without ever stepping into sales.

Hanania Automotive Group is seeking a Service Vehicle Acquisitions Specialist with a proven track record of customer engagement, vehicle appraisal awareness, and relationship-building. If you thrive in a customer-focused environment and know how to uncover opportunities through genuine conversations, it’s time to experience the Hanania Advantage and make an impact the Hanania Way.



Experience the Hanania Advantage




  • Competitive pay with performance incentives tied to successful vehicle acquisitions.

  • Comprehensive benefits including health, dental, voluntary plans, and strong retirement packages beginning the month after hire.

  • Ongoing training and development to strengthen your communication, product knowledge, and appraisal awareness.

  • A positive, supportive culture built on the Hanania Way—integrity, transparency, and putting customers first.

  • Access to top-tier vehicles and exclusive employee discounts on purchases, parts, and services.



What You’ll Do



Engage Service Customers—Not Sales Leads:

Approach customers in the service department with professionalism and warmth. Build rapport, identify needs, and discuss potential equity opportunities—without involving sales staff.



Identify Vehicle Acquisition Opportunities:

Assess customer interest in upgrading or trading their current vehicle. Communicate potential benefits, equity positions, and options in a way that feels informative—not sales-driven.



Provide a Seamless Customer Experience:

Act as a trusted advisor. If customers are interested in exploring trade-in options, assist them through the process and transition them smoothly to the appropriate department, keeping the experience easy and pressure-free.



Collaborate With Service & Management Teams:

Work closely with service advisors, appraisers, and management to ensure accurate vehicle information, smooth processes, and timely follow-up.



Maintain Professionalism & Product Knowledge:

Stay informed on current incentives, inventory, vehicle values, and market trends. Represent the dealership with a polished, friendly, and knowledgeable demeanor.



Track & Report Performance:

Use CRM and internal tools to log interactions, monitor opportunities, and maintain organized follow-up notes.