DHR Health  -  US:TX:Edinburg - Days

Summary:

FLSA STATUS: ☐ Exempt      ☒ Non-Exempt

MISSION STATEMENT:

Our Mission is to improve the well-being of those we serve with a commitment to excellence: every patient, every encounter, every time.

VISION:

Our Vision is to create a world-class health system to advance medicine and increase access for the communities we serve by empowering caregivers to heal through compassion, knowledge, innovation, integrated care and excellence.

 POSITION SUMMARY:

To ensure the conference rooms are set according to guest expectation and Conference Center standards. This position will set up, breakdown, and clean all space associated with classes, meetings, banquets, conferences, productions and performances.

 POSITION EDUCATION/ QUALIFICATIONS­:

• High school diploma or general equivalency diploma (GED) preferred.
• Must obtain BLS certification from the American Heart Association within 120 days of hire.
• Willingness to be crossed trained to other areas
• Organizational skills is necessary
• Good written and verbal communication skills required.
• Ability to read, write and speak English
• Ability to communicate clearly and concisely with all levels of nursing, administration, and physicians

JOB KNOWLEDGE/EXPERIENCE­

• Six (6) months related experience and/or training; or equivalent combination of education and experience.

Responsibilities:

POSITION RESPONSIBILITES:

• Maintain complete knowledge of daily scheduled group functions, times, locations and amount of people.
• Maintain complete knowledge of all styles of meeting and conference room settings.
• Set up, stock, and maintain meeting rooms
• Assist with catering set up and breakdown when needed.
• Equipment preparation for events.
• Maintain inventory of banquet tables, classroom tables, chairs, linen and other specialty equipment
• Clean and return equipment to proper location
• Must be able to follow instructions on the Set Up Detail
• Report any damages, maintenance problems or safety hazards to the Supervisor
• Provide customer service and maintain professional demeanor
• Deliver client packages/boxes of materials as assigned to/from scheduled function area
• Assist other departments when needed to ensure optimum service to guests
• Promotes the facility mission, vision and values by effectively communicating them to others.
• Considers mission, vision and values in developing services, standards and practices
• Performs all assigned tasks in a professional manner in order to reflect the highest integrity of the Conference Center.
• Routine cleaning of offices, waiting room areas, lobbies, lounges, rest rooms, corridors, in a clean, neat and sanitary manner.
• Completes work assignments in a timely manner.
• Utilizes all approved chemicals and supplies according to manufacturer guidelines.
• Uses and maintains equipment properly.
• Assist visitors with directions whenever requested.
• Always introduces self to patients, families and visitors.
• Report safety hazards as appropriate.
• Transports trash and hazardous waste to appropriate disposal areas.
• Replenish supplies.
• Follow all infection control practices including hand hygiene techniques, standard precautions and isolation precautions. Maintains set quality standards when performing job duties.
• Work day, evening or night shift as assigned.
• Ability to do work on his/her own with normal supervision.
• Observe safety precautions at all times.
• Maintains and ensures age-specific precautions. (See age-related competency form)
• Perform all aspects of patient care in an environment that optimizes patient safety and reduces the likelihood of medical/health care errors.
• Able to apply commonsense understanding to carry out detailed but uninvolved written or oral instructions.
• Ability to deal with problems involving variables in standardized situations.
• Must be able to multi task
• Must be able to work flexible shifts including nights, weekends, and holidays 
• Other duties as assigned

Other information:

LINES OF REPSONSIBILITES:

(Chain-of-command)

1. Senior Manager I      →      2. Senior Manager II

 CUSTOMER SERVICE:

Provide excellent customer service to all DHR customers. All employees are required to attend the DHR C.A.R.E.S program which outlines the Customer Service Principals including: Commitment, Accountability, Respect, Excellence and Service.

 

AGE SPECIFIC:

Employees must be able to demonstrate the knowledge and skills necessary to provide care appropriate to the age of the patients served in his/her assigned unit. The individual must demonstrate knowledge of principles of growth and development over the life span and possess the ability to assess data reflective of the patient’s status and interpret the appropriate information needed to identify each patient’s requirement relative to his or her age.

AMERICANS WITH DISABILITIES ACT: (ADA):

A. Essential Duties: Indicated by bold print within performance standards, preceding individual numbered criteria.

The following table provides physical requirements that will be associated with, but not limited to, this position:

Light/moderate lifting up to 20 lbs, from the floor to shoulder height.	Yes	Kneeling	Yes
Must be able to assist other employees with lifting more than 20 lbs.	Yes	Walking	Yes
Light/moderate carrying up to 20 lbs.	Yes	Standing/Squatting	Yes
Straight pulling	Yes	Sitting	Yes
Pulling hand over hand	Yes	Pushing	Yes
Repeated bending	Yes	Stooping/Bending	Yes
Reaching above shoulder	Yes	Climbing Stairs	Yes
Simple grasping	Yes	Climbing Ladders	No
Dual simultaneous grasping	Yes	Depth Perceptions needed	Yes
Ability to see	Yes	Identify Colors	Yes
Operating office equipment	Yes	Twisting	Yes
Operating mechanical equipment	Yes	Crawling	No
Ability to read and write	Yes	Ability to Count	Yes
Ability to hear verbal communication without aid	Yes	Operating Personal Vehicle	Yes
Ability to comprehend written/verbal communication	Yes	Other: Ability to deal with stress	Yes
OSHA Category	III

B. Working Conditions: The individual spends over 95% of his/her time in an air-conditioned environment with varying exposures to noise. There is protection from weather conditions but not necessarily from temperature changes. The position does have low exposure to malodorous, infectious body fluids from patients and some minimal exposure to noxious smells from cleansing agents.

C. Occupational Exposure: This position has minimal to no exposure to blood, body fluids, or tissues and is an OSHA Category III (although situations can be imagined or hypothesized under which anyone, anywhere, might encounter potential exposure to body fluids). Person who performs these duties are not called upon as part of their employment to perform or assist in emergency medical care or first aid or to be potentially exposed in some other way.

D. Aptitudes: HIGH 1 2 3 4 5 6 LOW

Intelligence: General learning ability: The ability to “catch on” or understand instructions and underlying principles. Ability to reason and make judgments. 3

Verbal: Ability to understand meanings of words and ideas associated with them, and to use them effectively. To comprehend language, to understand relationships between words, and to understand meanings of whole sentences and paragraphs. To present information or ideas clearly. 3

Numerical: Ability to perform arithmetic operations quickly and accurately. 2

Spatial: Ability to comprehend forms in space and understands relationships of plane and solid objects. Frequently described as the ability to “visualize” objects or two or three dimensions, or to think visually of geometric forms. 2

Form Perception: Ability to perceive pertinent details and objects or in pictorial or graphic material to make visual comparisons and discriminations and see slight differences in shapes and shadings of figures and widths and lengths of lines. 3

Clerical Perception: Ability to receive pertinent details and verbal or tabular material. To observe differences in copy, to proofread words and numbers, and to avoid perceptual errors in arithmetic computation. 2

Motor Coordination: Ability to coordinate eyes and hands to fingers rapidly and accurately in making precise movements with speed. Ability to make a movement response accurately and quickly. 3

Finger Dexterity: Ability to move hands easily and skillfully. To work with fingers in placing and turning motions. 3

Manual Dexterity: Ability to move hands easily and skillfully. To work with hands in placing and turning motions. 3

Eye-Hand-Foot Coordination: Ability to move the hand and foot coordinately with each other in accordance with visual stimuli. 3

Color Discrimination: Ability to perceive and respond to similarities or differences in colors, shapes, or other values of the same or different color. To identify a particular color, or to recognize harmonious or contrasting color combinations, or to match color adequately. 3

I have read and reviewed my job description with my supervisor or designee and I understand the job I am expected to perform.

Employee Signature: ________________________________ Date: ____________________