Job Purpose

Provide daily leadership and management of one or more school bus facilities to ensure successful revenue contract fulfillment. This role is responsible for delivering exceptional customer service, maintaining a strong safety culture, fostering positive employee relations, and controlling costs. The Division Manager serves as the site safety leader, accountable for safety performance and results.

Key Responsibilities

Operational Leadership & Performance

• Lead daily operations to ensure safe, reliable, and on‑time service
• Use Key Performance Indicators (KPIs) to drive accountability and continuous improvement
• Ensure passenger well‑being, including safe pick‑up and drop‑off procedures, placards, and student management
• Ensure adequate driver staffing and effective processes to cover absenteeism
• Serve as the primary liaison with contracted customers and maintain strong client relationships
• Attend School Board meetings as required

Financial & Contract Management

• Oversee revenue contract administration and compliance
• Accountable for location profit and loss, including monitoring monthly variances and developing action plans
• Participate in budget and forecast development
• Oversee financial operations, including:
  
  • Customer billing and collections
  • Labor costs (revenue and non‑revenue)
  • Fuel and maintenance expenses
  • Capital purchase recommendations and justifications
• Oversee time and attendance tracking for hourly staff and drivers, including overtime
• Develop and manage route labor standards

People & HR Management

• Oversee hiring, coaching, performance management, and terminations
• Assist with HR matters, labor relations, investigations, and employee relations processes
• Promote a respectful, professional, and safety‑focused workplace culture

Safety, Compliance & Asset Management

• Ensure compliance with all Company Safety Policies and Procedures
• Maintain compliance with DOT, federal, state, and local regulations
• Ensure driver credentialing and licensing compliance
• Oversee vehicle usage, inspections, certifications, and efficient use of spare buses
• Ensure compliance with company maintenance policies and procedures
• Manage ancillary equipment systems, including cameras, Zonar, Child Checkmate, crossing gates, radios, and GPS
• Ensure facilities are properly maintained in compliance with OSHA and ADA requirements, providing a secure, clean, and safe environment
• Ensure timely and accurate submissions to Corporate departments

Minimum Education & Certifications

• High school diploma or equivalent required
• College degree preferred
• CDL required

Requirements & Expectations

• Minimum three (3) years of experience in the transportation industry
• Managerial experience preferred
• Strong verbal communication skills
• Ability to work early morning hours as required by operations
• Maintain a professional and respectful demeanor with employees, customers, and the public
• Dress in a professional and appropriate manner for a business environment
• Perform all job duties safely, adhering to OSHA guidelines and applicable federal and state laws
• Follow all company policies and procedures
• Proficient computer skills, including Microsoft Office
• Ability to use or learn internet‑based systems, additional required programs, and office equipment (phones, fax machines, and other electronic devices)

Why Join Us?

• Lead a mission‑driven operation supporting students and communities
• Play a key role in safety leadership and operational excellence
• Opportunity to impact financial performance and team development
• Stable, purpose‑driven industry with growth potential