Position Summary: The ITSG Buyer plays a key role in ensuring the timely and accurate invoicing of all Loffler ITSG sales orders. This position requires strong attention to detail, excellent organizational skills, and the ability to work efficiently in a fast-paced environment. The role supports internal teams and clients by maintaining precise data entry, delivering consistent customer service, and contributing to smooth operational workflows. It is well-suited for someone who thrives on accuracy, collaboration, and producing high-quality results within a dynamic organization.

Essential Duties and Responsibilities:

All areas of responsibility listed below are essential to the satisfactory performance of this position, with reasonable accommodation, if necessary. Any non-essential functions are assumed to be included in "other related duties as assigned":

Monitor and maintain multiple email inboxes.
Review equipment orders for proper documentation and processes within E-Automate.
Set up new product codes, vendors, and product configurations.
Process customer and internal sales orders as well as vendor purchase orders, according to established department procedures.
Create and process department-related reporting.
Act as point person to research and follow up on order and invoice inquiries from internal and external customers.
Assist Accounts Receivable with keeping the accounts current and accurate and work with Accounts Payable on resolving PO discrepancies.
Tracking progress of purchase orders and following up with vendors.
Process RMAs and RTVs.
Coordinate with warehouse staff to ensure timely PO and product receiving.
Ensure accurate and efficient end-to-end processing of customer orders, from order entry through delivery and invoicing.
Provide backup to other areas of ITSG administrative team.
Initiate and maintain a professional appearance and attitude with other employees and customers while completing these duties
Responsible for understanding, staying updated on, and abiding by the Employee Handbook as written.
Other duties as assigned.

Qualifications/Requirements:

Strong attention to detail and follow through skills.
Ability to work under pressure and meet deadlines.
Excellent customer service skills.
Basic computer skills.

Education/Experience:

High school diploma/GED (College degree is preferred).

Supervisory Responsibilities:

This position has no supervisory responsibilities.

The posted range for this position represents a good faith estimate of the minimum and maximum starting compensation for this role. In addition to the base salary, we offer a comprehensive benefits package that includes health and dental insurance, retirement plans, and paid time off.

Why Work for Us?

Top Workplace
Career Advancement
Employer Paid Life Insurance and Disability
Paid Time Off, Volunteer Time, Holidays, Bereavement, and Parental Leave
Benefits Package including FSA, Medical, Dental, and Vision
401K with Employer Match
Tuition Reimbursement

Work Conditions:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Interaction with internal and external customers on a regular basis.
The noise level in the work environment is usually moderate.

For information on the physical demands of this job, see Human Resources.

Loffler Core Values

What Defines our Culture.

Positive Attitude: Be Part of the Solution. Put Extra Effort in All You Do. Everything You Do Matters. Be a Team Player.
Integrity: Deliver on Commitments. Do What is Right. Live the Mission. Be Honest.
Innovation: Welcome New Ideas. Work Smarter. Be a Visionary.
Customer First Focus: Delight Our Clients. Bring Value Every Day. Exceed Expectations. Always Do a Good Job.
Professionalism: Commit to Excellence. Learn and improve. Looks and Words Matter. Best in Industry; Field Expert.
Drive for Results: Performance-Orientated. Hard-Working. Refuse to Lose. Be Accountable.

Loffler Companies is an Equal Opportunity Employer that is committed to diversity and inclusion in the workplace.