Posted 1mo ago

Server

@ Rasarumah
Los Angeles or United States
$17-$40/hrOnsiteFull Time
Responsibilities:Greet guests, Take orders, Deliver food and drinks
Requirements Summary:Experienced server with knowledge of hospitality, menu knowledge, pacing, and teamwork.
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Job Description

Rasarumah (means flavor town!) is a Malaysian restaurant in Filipintown. We're looking for experienced, knowledgeable, passionate servers to join our team.

Description


  • Embody the RasaRumah Culture.  Be hospitable, be proud, be knowledgeable, create memorable experiences for our guests, and have fun while executing at a high level.


  • Manage your Section: Execute effective table maintenance in accordance with steps of service.  Utilize individual service style to create a personalized experience for guests.  Be yourself, and be informed.


  • Observe and guide execution of service.  Ensure a seamless experience for guests through direct communication with all fellow staff members.  Show your professionalism through detail-oriented service at all times.


  • Manage speed of service and ticket times:  Gauging guests’ desired speed of service through observation and intuition.  Coursing is a major key in providing truly professional service. Communicate with guests to create desired pacing of their meal. 


  • Check IDs:  – Such a simple exercise can be the difference between the survival and death of a business.  Be careful!


  • Greeting guests / /acting as host:  – Ensuring that guests’ are never forced to ask for help!

  • Table visits – ensuring guest enjoyment and satisfaction: Use opportunities such as filling water glasses to be quietly available throughout service.


  • Consult with FOH Lead or GM on all immediate issues: guest complaints, slow ticket times, issues with co-workers, and problems with POS system. Know when to ask for help!  The entire restaurant works together to achieve a common goal, and only with effective teamwork can genuinely efficient service be provided.


  • Monitoring closing procedure (last call, end of service, drink removal, sweeping of guests): ). End the evening on the highest note possible.  Notify the FOH lead or GM if any issues arise while removing guests from the restaurant.


  • Oversee server side-work and cleaning duties: . Be efficient and go home!


About the Company


Malay and Southeast Asian inspired dishes and drinking food by Chef Johnny Lee. Located in Historic Filipinotown.