Location: Phoenix
Employment Type: Full-Time
Reports To: Norman Rodridguez
Company: Ignyte Yrefy
Salary: $55k Yearly plus bonuses
About Us
Ignyte Yrefy is a fast-growing financial services company specializing in third-party education financing. Yrefy Ignyte’s mission is to revitalize the American workforce and to make quality education accessible by partnering with colleges, universities, and trade schools to offer flexible lending solutions for students. We’re looking for a dynamic and driven Academic Partnership Manager to expand our footprint in the higher education sector.
Position Overview
The Academic Partnership serves as a critical liaison between our lending operations and partner schools. This role ensures smooth communication and resolution of student application issues, supports underwriting processes, and maintains high standards of documentation accuracy. The ideal candidate is detail-oriented, proactive, and passionate about helping students succeed through financial access.
Key Responsibilities
- School Communication & Support
- Serve as the primary point of contact for partner schools regarding student loan application issues.
- Troubleshoot and resolve application discrepancies or delays in collaboration with school administrators and internal teams.
- Provide guidance to schools on documentation requirements and application procedures.
- Loan Processing & Problem Solving
- Identify and resolve issues in the loan processing workflow to ensure timely approvals and disbursements.
- Collaborate with internal departments to streamline processes and improve service delivery.
- Underwriting Support
- Work closely with the underwriting team to ensure all required documentation is complete and accurate.
- Assist in gathering and verifying supporting documents from students and schools to facilitate loan approvals.
- Document Review & Quality Assurance
- Review student loan documents for completeness, accuracy, and compliance with company and regulatory standards.
- Maintain organized records and ensure timely updates in the loan management system.
Qualifications
- Earning a degree or equivalent experience in Business, English, finance, education, or a related field.
- 2+ years of experience in loan processing, financial services, or educational administration preferred.
- Strong problem-solving skills and attention to detail.
- Excellent communication and interpersonal skills.
- Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.
- Familiarity with lending regulations and documentation standards is a plus.
What We Offer
- Competitive salary and benefits package
- Opportunities for professional growth and development
- Collaborative and mission-driven work environment
- Flexible work arrangements