Posted 2mo ago

CRA Mortgage Loan Officer

@ Customers Bank
New York, New York, United States
HybridFull Time
Responsibilities:Generating applications, Developing relationships, Collaborating with branch teams
Requirements Summary:Three years of residential mortgage loan origination experience; knowledge of PHFA, FHA, Conventional, VA and RD loan programs; strong communication and customer service skills; bilingual in Spanish preferred; knowledge of regulations like Fair Lending, Reg C, Reg Z.
Technical Tools Mentioned:Microsoft Word, Microsoft Excel, Encompass
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Job Description

At Customers Bank, we believe in working hard, working smart, working together to deliver memorable customer experiences and having fun. Our vision, mission, and values guide us along our path to achieve excellence. Passion, attitude, creativity, integrity, alignment, and execution are cornerstones of our behaviors. They define who we are as an organization and as individuals. Everyone is encouraged to have personal development plans. By doing so, our team members are on their way to achieve their highest potential and be successful in their personal and professional lives.

Who is Customers Bank?

Founded in 2009, Customers Bank is a super-community bank with over $22 billion in assets. We believe in dedicated personal service for the businesses, professionals, individuals, and families we work with.

We get you further, faster.

Focused on you: We provide every customer with a single point of contact. A dedicated team member who’s committed to meeting your needs today and tomorrow.

On the leading edge: We’re innovating with the latest tools and technology so we can react to market conditions quicker and help you get ahead.

Proven reliability: We always ground our innovation in our deep experience and strong financial foundation, so we’re a partner you can trust.

What you’ll do:

  • Generate residential mortgage applications for homebuyers in Montgomery, Bucks and Chester Counties, PA with a focus on low-to-moderate income homebuyers

  • Develop and enhance current Realtor and COI relationships to build application referral sources

  • Work with non-profits and participate in homebuyer education workshops in Bucks and Chester Counties, PA

  • Develop productive working relationship with the Doylestown Branch team and other referral sources across the Bank

What do you need?

  • Knowledge of PHFA, FHA, Conventional, VA and RD loan programs

  • Good written and verbal communication skills

  • High level of customer service skills

  • Keep abreast of industry changes and updates

  • Knowledge of regulations pertaining to residential mortgage originations such as, but not limited to, Fair Lending, Reg C, Reg Z

  • Minimum of 3 years residential mortgage loan origination experience

  • Bilingual in Spanish preferred

Technology Skills:

  • Working knowledge of Microsoft – Word and Excel

  • Exposure to loan operating systems – Encompass a plus

Customers Bank is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

 

We also provide “reasonable accommodations”, upon request, to qualified individuals with disabilities, in accordance with the Americans with Disabilities Act and applicable state and local laws. 

 

Diversity Statement:

 

At Customers Bank, we believe in working smart, working together, and having fun while delivering innovative solutions and memorable experiences for our customers. We are committed to the continual advancement of a culture which reflects the value we place on diversity, equity, and inclusion. We honor the diverse experiences, perspectives, and identities of our team members, and we recognize that it is their passion, creativity, and integrity that drives our success. Step into your future with us! Let’s take on tomorrow.