Position Summary/ Objective:
Under the direction of the Activities Supervisor and/or Manager, the Activities Associate will be responsible for providing guests and owners with fun and engaging activities to enhance their resort experience. Associate will work independently or in a team under little to no supervision. This position relies on good judgment to perform the functions of the job.
Primary Essential Functions:
- All associates are obligated to support and uphold the values, expectations, policies, and procedures of Grand Pacific Resorts as outlined in the Employee Handbook.
- Coordinate and orchestrate a variety of fun crafts and activities for our guests and owners.
- Lead activities and ensure maximum guest and owner engagement.
- Secure and maintain inventory of supplies, arts and crafts.
- Work with both children and adults on crafts and activities like bingo, craft projects and events.
- Engage guests and owners in conversation during activities.
- Meet and exceed guest and owner expectations by providing exceptional customer service.
- Stay informed with emergency procedures, current projects, security issues, and location of emergency equipment.
- Responsible for conducting all responsibilities in a professional and ethical manner.
- Responsible for maintaining a consistent, regular attendance record.
- Adhere to performance standards, company policies and procedures, as they relate to the department.