Company Overview
Specified Technologies Inc. (STI) is the industry technology leader in firestopping products. Established in 1990 and headquartered in Somerville, New Jersey, STI has grown to serve multiple markets and geographies. With approximately 230 employees, the company is committed to innovation, safety, and performance in passive fire protection.
Role Description
We're seeking a dynamic Field Engineer to fill a role for the Southeast Region based in Charlotte, Atlanta, or Nashville.
In this role, you will work with architects, engineers, designers, specifiers, sales teams, contractors and building officials to drive the specification and approval of STI firestop products. Educate key influencers on construction projects about the proper use, advantages and value of STI products, with a view to securing their specification in the designs. Communicate product specs to sales teams, assisting Territory Managers and strategic business personnel with their sales efforts. Visit the offices of design firms and occasionally job sites to assess design problems, identify opportunities and provide technical advice, solutions, and support, and adding value through the use of STI products.
What You'll Do:
- Face to face, telephone, and electronic communication with architects, engineers, designers, specifiers, territory managers, strategic business personnel, sales managers, contractors or building officials.
- Competent written and oral communication with customers (buying and non-buying); such communication must be technically accurate, minimize STI’s exposure, and demonstrate common-sense problem-solving capabilities
- Visit company offices and jobsites with or without salespeople or strategic business personnel to assess application problems, opportunities, and provide technical education and solutions
- Investigate product failures in the field and provide product management feedback on local issues as needed
- Investigate business opportunities in the field by participating in customer surveys as needed for product development and marketing.
- Participate in local sales strategy development and provide input as required.
- Support local Territory Managers, Regional Managers and corresponding sales support personnel with technical assistance on applicable codes, standards, specifications, products and test data.
- Obtain specifications and approvals for use of STI products, concentrating on high potential designers, specifiers, and owner groups:
- Provide professional educational seminars and presentations for A/E firms to inform them of STI products and services, including product performance characteristics, applications and limitations.
- Provide competent recommendations to architects, engineers, and other designers on specific applications using sound engineering judgment; educate specifier on technical advantages of STI solutions not covered by test data.
- Review project specifications for architects, engineers and specifiers; provide feedback to designers regarding accuracy, suitability, and code compliance.
- Utilizing software provided by STI, maintain accurate records of contacts and specifications; coordinate with salesforce to ensure that key opportunities are capitalized on.
- Create and coordinate jobsite management within CRM system utilizing Hi Site; includes creation of specific jobsites, applications, and active participation in the monthly sales management meetings (with RM)
- Communicate key project specifications to sales team for follow up and sales.
- Maintain and update regional fact-base and contacts of designers, influencers, and code officials
- Work with local/regional code and approval agencies to obtain necessary approvals:
- Understand construction methods and local building codes, as they relate to STI products
- Provide input on technical approvals and reports related to STI products
- Be active in local organizations of the design and construction community, i.e. CSI, AIA, SCIP, ASHE, etc