At SCA Health, we believe health care is about people – the patients we serve, the physicians we support and the teammates who push us forward. Behind every successful facility, procedure or innovation is a team of 15,000+ professionals working together, learning from each other and living out the mission, vision and values that define our organization.
As part of Optum, SCA Health is redefining specialty care by developing more accessible, patient-centered practice solutions for a network of more than 370 ambulatory surgical centers, over 400 specialty physician practice clinics and numerous labs and surgical hospitals. Our work spans a broad spectrum of services, all designed to support physicians, health systems and employers in delivering efficient, value-based care to patients without compromising quality or autonomy.
What sets SCA Health apart isn’t just what we do, it’s how we do it. Each decision we make is rooted in seven core values:
- Clinical quality
- Integrity
- Service excellence
- Teamwork
- Accountability
- Continuous improvement
- Inclusion
Our values aren’t empty words – they inform our attitudes, actions and culture. At SCA Health, your work directly impacts patients, physicians and communities. Here, you’ll find opportunities to build your career alongside a team that values your expertise, invests in your success, and shares a common mission to care for patients, serve physicians and improve health care in America.
At SCA Health, we offer a comprehensive benefits package to support your health, well-being, and financial future. Our offerings include medical, dental, and vision coverage, 401k plan with company match, paid time off, life and disability insurance, and more. Please visit, https://careers.sca.health/why-sca, to learn more about our benefits.
Your ideas should inspire change. If you join our team, they will.
Responsibilities
The Technical Lead drives the technical direction of our engineering team, ensuring the delivery and ongoing support of scalable, high quality, and reliable software solutions. This role blends hands on engineering, architecture, leadership, and production support ownership, guiding developers through the full lifecycle, from design and build to deployment, monitoring, and operational excellence.
This is an ideal opportunity for someone passionate about building and supporting customer facing applications in a highly available, secure, and production ready environment. You will leverage Agile principles, DevOps practices, and modern cloud native technologies while ensuring systems meet uptime, performance, and supportability standards by leveraging AI‑enabled capabilities to enhance operational efficiency and service quality. A strong problem solver with a balance of technical depth and business awareness will thrive in this role.
Key Responsibilities:
The Technical Lead will have a broad set of responsibilities including, but not limited to, the following:
Technical Leadership & Delivery
• Lead a team of onshore and offshore engineers through design, development, code reviews, releases, and production support of .NET applications.
• Lead large software initiatives from ideation through delivery, deployment, and post production stabilization.
• Play a critical role in architecture, design, and technical decision making, with a strong emphasis on reliability, scalability, and maintainability.
• Write well designed, well tested, readable, and maintainable code aligned with enterprise standards.
• Participate in and lead code reviews to ensure quality, consistency, and knowledge sharing.
• Improve adherence to coding standards, test practices, secure coding techniques, and architectural guidelines.
Production Support & Operational Excellence
• Provide technical leadership for production support, including incident triage, root cause analysis, and defect resolution.
• Ensure applications meet SLA requirements, including availability, performance, and reliability.
• Collaborate with DevOps team to improve monitoring, alerting, logging, and observability.
• Lead and contribute to root cause analysis (RCA) and implement preventative measures.
• Drive performance tuning, capacity planning, and scalability improvements in production environments.
• Support regular, high-quality releases, including post release validation and production readiness reviews.
• Participate in afterhours support for deployments and critical incidents.
• Drive AI-enabled operational capabilities to advance our broader goals of operational maturity, resilience, and intelligent automation.
Cross Functional Collaboration
• Collaborate with App dev, PMO, QA, DevOps, and business stakeholders to:
o Define and maintain a technically feasible roadmap
o Scope, design, and deliver solutions addressing business and operational needs
o Balance feature delivery with stability and supportability
• Build strong relationships across teams, ensuring transparent communication during delivery and production incidents.
People & Process Leadership
• Mentor and coach engineers, with focus on production ownership, operational awareness, and engineering maturity.
• Foster a culture of continuous improvement, accountability, and operational excellence.
• Champion Agile best practices, including CI/CD, test driven development, and continuous improvement of delivery and support processes.
Qualifications
Education
• Bachelor’s degree in computer science, Information Technology, or related field required
• Master’s degree preferred
Experience
• 2+ years of proven success as a Technical Lead supporting applications from build through production support.
• 8+ years of experience with Microsoft stack technologies:
o .NET / .NET Core, C#, Visual Studio, Entity Framework, SQL Server
• Front end technologies:
o JavaScript, jQuery, HTML, CSS
o Angular (v18), React (v16)
• Cloud & DevOps:
o Azure services (Functions, Service Bus, Key Vault, etc.) or equivalent
o Azure DevOps
o CI/CD pipelines and DevOps practices
• Strong experience building component based, responsive web applications.
• Experience supporting enterprise scale production systems, preferably in regulated industries (Healthcare preferred).
• Experience with:
o Agile methodologies (Scrum, Kanban)
o Transactional databases and caching strategies
o Test driven development, unit/integration testing
o Public and internal APIs, integration frameworks
o Microservices and event driven architectures
o Performance tuning and troubleshooting production systems
o Secure software development practices
• Demonstrated ability to lead incident resolution and influence without authority.
• Excellent communication, collaboration, and stakeholder management skills.
• Strong balance of technical depth, operational mindset, and business priorities.
Preferred / Nice to Have Qualifications
• Experience with AI assisted development tools (e.g., GitHub Copilot, Azure OpenAI, AI based code quality or observability tools).
• Exposure to AI/ML enabled features such as intelligent search, recommendations, chatbots, or automation within enterprise applications.
• Experience using AI for production support use cases, such as intelligent alerting, log analysis, anomaly detection, or incident prediction.
• Familiarity with responsible AI practices, data privacy, and secure AI integration in enterprise environments.