Description

Are you ready to take the next step in your career and train for a future leadership role? Tommy’s Express Car Wash is hiring an Assistant Site Leader to support daily operations, train and develop team members, and provide exceptional customer service at our Saginaw, MI location.

As an Assistant Site Leader, you'll be in training to become a future Site Leader and play a key role in ensuring smooth operations, staff development, and customer satisfaction.

Why Join Tommy’s Express?

• Full-Time Benefits – Health, dental, vision, paid time off, and more!
• Incentive & Bonus Opportunities – Earn extra rewards as the company grows!
• Leadership Development – Gain hands-on experience and training for career growth.
• Fast-Paced & Fun Work Environment – We work hard, stay organized, and have fun while doing it!

Key Responsibilities:

• Support Site Leadership – Assist the Site Leader in managing daily operations, hiring, training, and scheduling.
• Develop & Train the Team – Lead team meetings, conduct training sessions, and ensure adherence to processes and procedures.
• Customer Service Excellence – Handle customer concerns, manage damage claims, and ensure guests have a top-tier experience.
• Site Maintenance & Compliance – Help conduct weekly site audits, maintain clean and safe work areas, and comply with safety regulations.
• Technical & Mechanical Support – Learn to diagnose minor equipment issues and assist with troubleshooting and repairs.

What We’re Looking For:

• Leadership Mindset – A team-oriented individual who takes initiative and motivates others.
• Strong Communication Skills – Ability to lead meetings, train staff, and resolve customer concerns professionally.
• Problem-Solving & Adaptability – Quick thinker who can shift priorities and troubleshoot challenges as they arise.
• Tech-Savvy & Organized – Basic knowledge of Excel, tablets, and other office applications.
• Hands-On Work Ethic – Comfortable working on-site, both indoors and outdoors, in a fast-paced environment.

Physical & Safety Requirements:

• Ability to stand, walk, bend, kneel, and lift items over 50 lbs.
• Comfortable working with moving mechanical parts, lock-out/tag-out procedures, and ladder safety.
• All necessary personal protective equipment (PPE) provided.

Compensation & Benefits:

• Pay: Starting at $16.00 - $19.00 per hour
• Bonus Incentives – Be rewarded for company growth and performance!
• Full-Time Benefits – Health, dental, vision, paid time off, employee discounts, and paid training.

Requirements

• Experience: 1+ years in a leadership or supervisory role (retail, hospitality, car wash industry preferred).
• Leadership Potential: Ability to train, coach, and develop employees for operational success.
• Customer Service Excellence: Strong guest interaction skills with a proactive approach to resolving concerns.
• Operations & Maintenance: Willingness to learn equipment troubleshooting, maintenance, and compliance procedures.
• Team Player: Able to work closely with the Site Leader to execute company policies and improve efficiency.
• Problem-Solving: Quick thinker who can adapt to challenges and resolve issues efficiently.
• Physical Requirements: Ability to stand for long periods, lift up to 50 lbs., and work in an outdoor environment.
• Flexible Schedule: Available to work weekends, evenings, and holidays as needed.

How to Apply: If you’re looking for a leadership role with career growth, great benefits, and a supportive team, apply today! Immediate interviews available.

Come be a part of something rewarding at Tommy’s Express Car Wash – Saginaw, MI!