About the Department

General Definition of Work
Performs advanced administrative and supervisory work managing outreach, youth engagement, public education, and community partnership initiatives within the Human Relations Department. Responsibilities include supervising assigned staff, coordinating partnerships, managing program budgets, evaluating program effectiveness, and preparing reports for leadership and advisory bodies. Work is performed under the general supervision of the Human Relations Director.

Position Duties

Essential Functions

• Manages and evaluates outreach, youth engagement, and public education programs to ensure alignment with departmental goals.
• Supervises assigned staff by assigning work, monitoring performance, providing coaching, and conducting evaluations.
• Coordinates partnerships with community organizations, advisory bodies, nonprofit agencies, and City departments.
• Monitors program budgets and expenditures and approves related spending within assigned areas of oversight
• Prepares reports, presentations, and briefings for the Director, boards, commissions, and City leadership.
• Represents departmental initiatives in community meetings, forums, and public events.
• Responds to complex or sensitive program-related community concerns.
• Participates in departmental planning, evaluation, and process improvement efforts.

Minimum Qualifications

Qualification Requirements

Bachelor’s degree in public administration, social sciences, communications, nonprofit management, education, or related field, and four to six years of progressively responsible program management or community engagement experience, including supervisory experience; or an equivalent combination of education and experience.

Knowledge, Skills, and Abilities

Knowledge of program management, community engagement strategies, and public-sector service delivery; knowledge of municipal government operations and partnership development; ability to supervise employees and manage multiple initiatives simultaneously; ability to analyze program performance and prepare reports for leadership audience; ability to establish and maintain effective working relationships with community partners, advisory bodies, and City staff; ability to communicate clearly and effectively in written and oral form.

Physical Requirements

This work requires the occasional exertion of up to 10 pounds of force; work regularly requires speaking or hearing, using hands to finger, handle or feel repetitive motions, frequently requires sitting and occasionally requires standing, walking, stooping, kneeling, crouching, or crawling and reaching with hands and arms; work has standard vision requirements; vocal communication is required for expressing or exchanging ideas by means of spoken word; hearing is required to perceive information at normal spoken word levels; work requires preparing and analyzing written or computer data; work is in a moderately noisy location (e.g. business office, light traffic).

Special Requirements

Requires occasional work on evenings and weekend to attend events or meetings.