Summary:
- Manage all aspects of commercial cleaning service operations for an assigned portion of the GSF business that includes multiple facilities spread out over a geographic area. Ensure the efficient use of contract and special services labor hours, supplies and equipment to contribute to overall profit and loss objectives.
- Manage, assess, document and improve the work performance and skills of subordinate supervisors and hourly cleaners. Assist with developing and training them for positions of greater responsibility. Identify outstanding performers and mentor them. Ensure supervisors are doing the same for cleaning staff.
- Drive and assist with the continual improvement of cleaning work design, flow, methods, and staffing. Research and stay abreast of emerging technologies, methods, equipment, and chemicals. Improve workforce efficiency and manage the reduction of overtime work hours.
- Conduct positive and constructive communications with and between cleaning staff, supervisors, administrative staff and customers.
Improve work relationships with customer points of contact to maximize retention of assigned accounts and revenue. Frequently communicate with and seek constructive feedback from customers. Assess feedback, forward to senior management as necessary and make recommendations on operational improvements.
Assist sales staff or senior managers with assessment of existing or prospective facilities in support of new and contract renewal sales activities.
Ensure adherence to all internal Safety, HR, Payroll, Purchasing and other administrative processes, procedures, policies and deadlines.
Manage or participate in special projects and other duties as assigned.
This position works in various environments ranging from offices to the various types of facilities that GSF cleans. There is frequent travel between the office and assigned customer facilities.
- Wide range of accounts throughout an area (Company car is provided)
Schedule: Variable
Requirements:
Cleaning Experience is a plus
Management/Supervisor Experience is a must in any field (1+ years of experience is a plus)
Bilingual - Spanish (Plus)