Overview: A Kolter Hospitality Room Attendant delivers service excellence by creating a larger than home experience with welcoming, helpful and exceptional service. This position is responsible for maintaining a clean, comfortable, and inviting environment.
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Performance Expectations:
- Clean rooms as assigned.
- Change linens and make the beds.
- Thoroughly clean bathrooms.
- Sweep, vacuum, dust, mop, and pick up trash.
- Replenish guest amenities/toiletries.
- Load and organize cart, store properly at the end of each shift.
- Receive keys and assigned rooms return at the end of each shift.
- Respond to guest requests and report guest issues.
- Follow proper lost and found procedures for items left behind in a guest room.
- Report any items in need of repair.
- Follow all safety procedures while working.
Behavioral Expectations:
- Be effective and innovative in handling and solving problems in the workplace.
- Remain positive and helpful while keeping a steady pace.
- Committed to the success and growth of the company.
- Act honorably, even when no one is watching.
- Eagerness to grow and/or develop within the company
- Passionately provide personalized guest service
Equal Opportunity Employer
M/F/Veteran/Disability
Drug Free Workplace
Kolter Hospitality Participates in E-Verify
Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. The description is a summary of primary qualifications and responsibilities. The job description is not intended to include all duties or qualifications that may be required now or in the future.