JOB SUMMARY

The Palliative Care Coordinator is an integral part of the team assisting providers to provide excellent care, setting the standard in our community.

DUTIES & RESPONSIBILITIES

• Receive, process and coordinate referrals and following up with patient in a timely manner to coordinate admission

• Scanning and upload patient documents

• Assure orders are sent to physicians in a timely manner

• Handling incoming calls and other communications

• Maintain organization of the office common area

• Obtains and documents prior authorization for services from insurance providers

• Schedule providers to see patients on a recurring basis

• Assists to maintain liaison relationships with hospitals, facilities, insurance personnel, providing information and education on organization services, coverage issues and related areas.

• Resolve appointment conflicts for staff

• Produce and process schedules and reports as they are requested by administrative staff

• Assure admit packets are stocked and ready for both admissions

• Assist with claim denials

The above statements are only meant to be a representative summary of the major duties and responsibilities performed by incumbents of this job.  The incumbents may be requested to perform job-related tasks other than those stated in this description.

JOB REQUIREMENTS (Education, Experience, Knowledge, Skills & Abilities)

• At least 18 years of age

• Ability to read and follow written instructions and document care given

• Satisfactory references from previous employers

• Is self-directing with the ability to work with little direct supervision

• Good oral and written communications

• Good organizational skills