Job Title: Loan Processor
ACA Status: Full-Time
Pay Class: Hourly
Exempt Status: Non-Exempt
Department: Finance
Location: Hot Springs, AR
Work Environment: In Office
Reports To: Finance Manager
Direct Reports: N/A
About Windows USA
Windows USA® is a leading manufacturer and provider of premium, energy-efficient vinyl windows. With decades of experience in home improvement, we pride ourselves on delivering exceptional quality and service to our customers, fostering a culture of innovation and customer satisfaction.
Job Summary
The Loan Processor is responsible for pre-screening credit reports, ensuring the accuracy and privacy of customer information, and coordinating with sales representatives to meet customer financing requirements. This role involves verifying and submitting customer applications to a variety of lenders to secure funding and reviewing loan files to ensure compliance with established standards and regulations.
Essential Job Functions
- Collaboration: Work directly with the Finance Manager to assist in achieving company-specific goals.
- Data Collection: Gather client data and evaluate credit reports to assess eligibility.
- Application Review: Review loan applications to ensure accuracy and completeness of customer information.
- Documentation Management: Organize paperwork accurately and in a timely manner.
- Cross-Department Communication: Collaborate effectively with other departments to achieve company objectives.
- Customer Service: Provide high-quality service while ensuring compliance with servicing agreements, government regulations, and company policies.