Posted 1w ago

Supervisor - York Outlet

@ TFG London
York, Yorkshire, United Kingdom
OnsitePart Time
Responsibilities:Greet customers, Assist transactions, Stock control
Requirements Summary:Customer-facing supervisor role in a retail outlet; must deliver high-quality service, support store operations, and assist customers and staff.
Technical Tools Mentioned:POS, Retail Software
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Job Description

About The Role



Every exceptional customer moment
starts with our people

 

Our Supervisors play a key role in creating a
welcoming, high-quality shopping experience that keeps our customers coming
back. Collaborative and adaptable, you'll champion the day-to-day running of
the store, helping the management team drive strong commercial results and
smooth shop-floor operations.

 

What you'll do:

  • Greet, assist,
    and lead by example on the shop floor, connecting with customers,
    sharing your passion for style and delivering great service
  • Maintain a
    commercial approach to the role and operations, handling transactions
    accurately and assisting with stock control processes.
  • Use your
    experience to support our Style Advisors as they grow their own knowledge
    and experience
  • Assist in all
    tasks to ensure the smooth of the store

 

Who you'll be:

  • Engaging with
    excellent communication skills and flourish in a customer-facing
    environment.
  • Focused and
    take pride in the work you do with our customers.
  • Able to
    demonstrate your ability to build relationships with customers, recognise
    their needs and provide the complete outfit they are looking for.
  • Ideally
    experienced in a customer facing environment.

 

What's in it for you?

It’s not all about what you can do for us. We'll give
you the tools and the time to develop your career in the direction you want to
go. Alongside that, we have some great benefits which include:

  • Free clothing
    allowance 
  • Generous
    colleague discount up to 70%
  • Financial and
    Wellbeing assistance
  • Enhanced
    Maternity package
  • Virtual GP
    service - unlimited access 24/7
  • Plus much
    more!

 

If you want to join us and create moments that matter,
we’d love to hear from you.

About You

About Us



Hobbs London is a luxury women’s fashion brand, showcasing timeless British style and expert craftsmanship. Since our first shop opened in Hampstead, London in 1981, Hobbs has grown from a small yet sought-after shoes label to a global brand synonymous with the best of British design.

Season after season, each Hobbs collection embodies the multifaced nature of our modern woman – we pride ourselves on crafting pieces she loves to wear. Tailored to be feminine, you’ll find everyday polish alongside standout event dressing.

Since becoming part of TFG London in 2017, a listed retail conglomerate owning Phase Eight, Hobbs London & Whistles in the UK, we have seen growth and development prospects across the business.

TFG London Inclusion and Diversity statement of commitment:

At TFG London, we're proud to be a Disability Confident and Ban the Box employer. We’re committed to creating an inclusive culture that welcomes, develops and celebrates diversity of backgrounds, experiences, ideas and perspectives. We are working together to ensure our environment is one where difference is not only respected but encouraged and celebrated and people can bring their authentic, unique selves to work, where their contribution is valued, ability enhanced, and perspective appreciated.