Posted 3mo ago

Guest Service Supervisor

@ MacCall Management
West Valley City, Utah, United States
OnsiteFull Time
Responsibilities:train staff, process reservations, manage rate strategy
Requirements Summary:Experience in front desk operations or guest services; supervision experience preferred; strong computer skills (Rooms Master, MS Office).
Technical Tools Mentioned:Rooms Master, Microsoft Office
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Job Description

**HIRING IMMEDIATELY**
Shift: Full-time between hours 3 pm – 11 pm, weekend shifts required
Pay:  $18.50/hour, $800+ referral bonus available, paid holidays.

We’re not your typical hotel company.  Check us out!

Are you looking for a great place to work where flexible schedules don’t get in the way of your daily life?  Working for Crystal Inn Hotel & Suites is not only fun but rewarding, with career advancement opportunities and unique perks!

As the Guest Service Supervisor you will:

  • Train front desk associates.
  • Accurately process guest room reservations and cancellations according to established policies and procedures.
  • Sell the right rate, to the right guest, at the right time.
  • Demonstrate the ability to operate computer software, including but not limited to roomMaster, Microsoft Office (Excel, Outlook, Word).

What’s in it for you?  Crystal Inn Hotel & Suites offers cool benefits such as:

  • Paid Vacation and Holiday Pay.  Vacation time accrues daily!
  • Medical, Dental, and Vision benefits for full-time associates.
  • $75 yearly gym reimbursement!
  • Discounted hotel rates for you, your significant other, your kids, mom, dad, and even grandma!
  • $800+ referral bonus when you refer friends and family to work for us!

Apply now!  We’re excited for you to join our team!

MacCall Management is a unique, independent hotel group based in Salt Lake City, Utah.  Crystal Inn Hotel & Suites provides exceptional guest service by “delighting every guest, every day, one at a time.”  We believe and live our core values of SERVE.  Safety, Excellence, Respect, Value, and Efficiency.