Position Summary

 

The Medical Office Manager I is responsible for the daily operations of the location. Provides staff and operations support for the office in which they are assigned. Promotes a positive and supporting environment for site staff, patients, and providers. This job requisition is for our offices located on the Southside of Hampton Roads (Chesapeake, Virginia Beach, Suffolk)

 

Major Duties and Responsibilities

• Oversees daily office operations and delegates as needed.


• Responsible for providing overall leadership, growth, marketing, administration and performance of all aspects of the practice to ensure accomplishment of its objectives and goals.


• Develops guidelines for prioritizing work activities, evaluating effectiveness, and modifying activities as necessary.


• Create an atmosphere of team building for the site and set a professional example for staff.


• Responsible for personnel functions including staffing, training, monitoring and evaluation of staff.


• Post job openings using Newton Applicant Tracking System and interview new hires for site for administrative and clinical positions.


• Responsible for payroll, accounts payable and charge entry as well as delinquent claims and or bad debt.


• Review financials (i.e. P&L statements, GL reports, inventory control, payroll, etc.).


• Submit daily deposit registers to accounting as well as track timekeeping for employees.


• Analyze costs for overhead based on information from payroll distribution or overtime and schedule employee coverage appropriately.


• Hold weekly and or monthly meetings with managing physician and staff.


• Responsible for resolving patient complaints and customer service issues.


• Maintains strictest confidentiality.


• Other duties as assigned.