Job Title: IT Systems Engineer

Location: Aberdeen (Hybrid - 3 days in the office)

Salary: £28,000 - £30,000

Contract type: Permanent

About the role

We’re looking for a Systems Engineer with 1st / 2nd line experience to join our team. This is a hands-on technical role supporting multiple clients. You will focus on the day-to-day support, maintenance, and improvement of client IT systems, ensuring infrastructure remains stable, secure, and performing in line with service level agreements (SLAs).

You’ll be working across on-premises and cloud environments, supporting escalated issues from the service desk, assisting with infrastructure changes and projects, and helping to keep client systems running smoothly. This role offers exposure to a broad range of technologies, with support from senior engineers where needed.

What you’ll do

• Administer and support client servers, networks, and storage solutions across diverse environments.
• Manage Active Directory, Group Policy, DNS, DHCP, and related infrastructure services.
• Monitor system health and proactively respond to performance, capacity, and availability issues.
• Oversee and test backup, disaster recovery, and business continuity solutions.
• Deploy, manage, and support Microsoft 365, Azure, and other cloud services.
• Monitor, investigate, and respond to security threats, vulnerabilities, and breaches.
• Provide technical support for service desk issues.
• Troubleshoot incidents across networking, servers, applications, and security layers.
• Maintain SLA compliance and deliver high-quality customer service.
• Identify opportunities to improve efficiency, automation, and service delivery
• Stay current with emerging technologies and share knowledge within the team.
• Support a culture of quality, innovation, and customer focus.