SUMMARY: This position is responsible for overseeing the tasks of sending invoices to clients and monitoring outstanding balances to ensure each account is paid on time and in full; helping our organization keep track of how much money is owed and by whom, often managing numerous client accounts at once.
DUTIES AND RESPONSIBILITIES:
- Sends invoices and account updates to clients.
- Keeps an accurate record of client accounts and outstanding balances.
- Informs customers of any missed or upcoming payment deadlines.
- Collaborates with customers and other team members to resolve billing inconsistencies and errors.
- Issues receipts for received payments.
- Addresses and solves client questions and issues.
- Securely handles client data and payment information.
- Provides regular, accurate reports of billing data to program directors/managers.
- Performs other related duties as assigned by management.
QUALIFICATIONS:
- Bachelor's Degree (BA) from four-year college or university, or one to two years of related experience and/or training, or equivalent combination of education and experience.
- Other skills required:
- Bachelor’s degree in accounting or finance.
- 2+ years’ experience working in a billing specialist role.
- Excellent interpersonal and communication skills.
- Incredible attention to detail.
- Proficiency in Microsoft Office suite programs.
- Excellent accounting skills as well as deep organizational skills to accurately handle all of the incoming payments, outgoing invoices, database updates.