Parking Facility Supervisor - Fast Park & Relax
Please apply by completing the application completely and provide a professional, up to date resume.
Shift - 4pm - 12am (5 nights/week including weekends)
Fast Park & Relax has a fabulous opportunity for a positive, high energy, talented individual to apply their leadership skills in the travel industry.
Fast Park & Relax, the premier offsite parking company near Albuquerque Sunport International Airport, offers a competitive wage, room for advancement with a national company and great benefits (PTO starts accruing on day one!). If you enjoy working in the travel/hospitality/service industry, please explore the opportunities we are offering.
Job Purpose:
- To assist the General Manager in the daily operations of the Fast Park facility, ensuring smooth and efficient parking services for customers while maximizing revenue and maintaining a high level of customer satisfaction. This role involves supervising staff, managing customer interactions, overseeing financial transactions, and maintaining the overall appearance and functionality of the parking facility.
Key Responsibilities:
- Assist in the daily operations of the Fast Park facility, including opening and closing procedures, staff scheduling, and inventory management.
- Supervise and train parking attendants, providing guidance on customer service, cash handling procedures, and parking lot management.
- Ensure excellent customer service by addressing customer inquiries, resolving complaints, and providing assistance with parking-related issues.
- Manage financial transactions, including cash handling, credit card processing, and daily revenue reconciliation.
- Monitor and maintain the parking facility, ensuring cleanliness, safety, and proper functioning of equipment.
- Enforce parking rules and regulations, issuing citations as needed and addressing any security concerns.
- Assist with marketing and promotional activities to attract and retain customers.
- Prepare daily, weekly, and monthly reports on parking activity, revenue, and expenses.
- Maintain a safe and secure environment for both customers and employees.
- Communicate effectively with the staff and customers.
- Stay up-to-date on industry best practices and company policies.
- Perform other duties as assigned.
Employee Benefits:
- Medical (PPO or HDHP)
- Dental
- Vision
- HSA (Health Savings Account)
- Basic Life / AD&D
- Supplemental Life / AD&D
- Disability Insurance
- EAP (Employee Assistance Program)
- 401(k) Retirement Savings Plan
- Paid Time Off (“PTO”)
- Holiday Pay