Description

Distribution Operations Specialist (DOS) is responsible for addressing new and existing employee operational development needs that promote efficiency, accountability, and improvement of all skills associated with each position. Specifically, the DOS position works with the business leaders and is responsible for developing and delivering in-person and virtual programs targeted at filling operational needs. The DOS is also responsible for assisting HR in various phases of the performance management process and safety compliance. 

Essential Functions & Responsibilities 

• Responsible for training new and existing distribution employees in all operational areas.  

• Flexibility to schedule and deliver programs to a wide audience. 

• Design, conduct and evaluate operational training programs. 

• Develop and manage measurement systems (e.g., DART, interviews, skills). 

• Build productive relationships across the organization and access subject matter experts as needed in the development and delivery of specific operational programs. 

• Develop standard operating procedures, job aids or other solutions to facilitate learning, adoption and compliance with operational processes.   

• Contribute to operational growth projects through training and process improvement. 

• Assist HR to ensure records regarding employee operational training and development are maintained within each employee’s personnel record. 

• Assist in identifying internal talent for growth opportunities. 

• Assist in providing safety training, audits, monitoring, and reporting to ensure compliance. 
  
   

Other Functions 

Perform other duties as assigned 

Qualifications

Knowledge, Skills & Abilities 

Technical and Functional  

• Effective verbal and written communication skills as well as strong interpersonal skills with the ability to influence others in a positive manner 

• Demonstrate the ability to translate business objectives into specific operational development initiatives and implementation plans 

• Team player able to work well with other colleagues, business leaders at all levels, and employees throughout the organization 

• Solid operational expertise 

• Successful in managing/leading others to meet business goals 

Required Physical Abilities 

Regularly required to sit, stand, walk, reach, bend and move about the facility 

Working Environment 

• Overnight shifts, including weekends 

• Warehouse and office 

• Extended and extensive travel required throughout PCF entire distribution network 

Experience, Education and Certifications Required  

Experience Required 

• Requires a minimum of 10 or more years related work experience