Position Summary
The National Account Manager is responsible for driving growth with major U.S. retail customers across Mass and Omni-channels . This role leads account strategy, sales execution, forecasting, and financial performance while partnering closely with internal teams. The position owns annual plans, manages profitability, develops new business, and strengthens executive-level customer relationships, with a strong focus on Walmart Inc.
Experience with sustainable products a plus.
Key Responsibilities
- Align with Retail Sales leadership on account strategy and execution
- Own customer forecasting to support production and capacity planning
- Lead, develop, and retain a high-performing sales and account team
- Deliver quarterly and annual sales targets and KPIs
- Develop and execute go-to-market strategies across North American retail channels
- Manage AOP, P&L performance, and financial reporting
- Use analytics and syndicated data to identify growth opportunities
- Lead trade spend planning, tracking, and performance reviews
- Commercialize new products in partnership with Marketing and R&D
- Customize sales and marketing materials for key accounts
- Maintain a strong sales pipeline and drive new business development
- Build and maintain senior-level customer relationships
- Lead contract negotiations, including pricing and supply agreements
- Develop value-based pricing and customer value propositions
- Provide regular KPI reporting and performance scorecards
- Manage merchandising funds and CRM reporting
- Operate within approved selling and trade budgets
Education & Experience
Education
- Bachelor’s degree in Business or related field, or equivalent experience
Experience
- 15+ years of CPG sales experience
- Strong background in Mass Merchant and Club channels
- Extensive experience managing Walmart Inc. business
- Experience managing large, complex accounts and multiple product categories
- Proven ability to lead teams and deliver consistent results
- Experience with sales analytics, trade spend, and category management
- CRM experience for pipeline and performance tracking
Skills & Competencies
- Strong business and financial acumen with P&L responsibility
- Effective negotiation skills on large, complex agreements
- Ability to translate data into actionable account strategies
- Clear written and verbal communication skills
- Self-starter with a results-driven, adaptable mindset
- Collaborative team leader
Work Environment
Office-based role with up to 25% travel
Standard office setting with occasional extended hours based on customer needs
Jadex Inc and its Businessesdo not discriminate in employment based on race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.