HiringCafe
Posted 5mo ago

Referral Marketing Specialist

@ Windows USA
View All Jobs
Royal, Arkansas, United States
$45k-$65k/yrOnsiteFull Time
Responsibilities:Prospecting calls, Following up, Managing data
Requirements Summary:High School Diploma; 1 year in sales/marketing/call center; Salesforce knowledge preferred; proficient in Microsoft Office; strong communication and organizational skills.
Technical Tools Mentioned:Salesforce, Microsoft Office
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Job Description

Job Title: Referral Marketing Specialist
ACA Status: Full-Time

Pay Class: Hourly

Exempt Status: Non-Exempt

Department: Referral
Location: Hot Springs, AR
Work Environment: In Office

Reports To: Referral Manager

Direct Reports: N/A

About Windows USA

Windows USA® is a leading manufacturer and provider of premium, energy-efficient vinyl windows. With decades of experience in home improvement, we pride ourselves on delivering exceptional quality and service to our customers, fostering a culture of innovation and customer satisfaction.

Job Summary

We are seeking a motivated and personable Referral Marketing Specialist to join our outbound call center team. This entry-level position focuses on prospecting, qualifying, and generating referrals from our existing customer base. The ideal candidate will reach out to customers who have expressed interest in our referral program, fostering relationships and ensuring the integrity of our customer data.

 

Essential Job Functions

  • Prospect Engagement: Initiate phone communications with existing customers to build relationships and promote the referral program.
  • Follow-Up: Conduct timely follow-ups to move opportunities through the sales funnel.
  • Data Management: Accurately record customer interactions and qualifying information, maintaining high data integrity.
  • Communication: Clearly explain program details and answer any questions to encourage participation.
  • Organization: Manage multiple calls and customer interactions efficiently.