The Toy Store Retail Sales Associate will serve as a welcoming Sun Valley ambassador by creating a positive guest experience, assisting customers with product knowledge, and completing accurate sales transactions from selection through payment.
Job Responsibilities
- Serve as a Sun Valley Ambassador and provide a warm and welcoming environment to each guest to visit the shop.
- Help maintain a neat and tidy store by unpacking merchandise deliveries, arranging merchandise on display units, tables and shelves, and cleaning floors, counters and windows as needed.
- Set up and promote in-store events with advertising and merchandise as directed by store Supervisor and leadership team.
- Answer guest questions concerning use of the merchandise, pricing, appropriate age use and provide general product knowledge to sell items.
- Retrieve and obtain merchandise requested by the customer and occasionally stamp, mark, or tag the merchandise price on items.
- Complete sales transactions at POS to provide a total sale amount including price and tax on items selected by the guest. Accept payment and provide accurate change.
- Calculate sales discounts when offered to determine the correct price of items.
- Wrap and bag merchandise for customers and gift wrap items when requested.
- Remove and record the amount of cash in the register at the end of the shift, and deposit cash as part of store closing procedures.
Qualifications:
- Retail sales, customer service or hospitality industry experience preferred.
- Ability to stand for prolonged periods.
- Comfortable utilizing computer systems to process sales at POS and check inventory as needed.
- While performing this job, the employee must walk, use hands, feel, reach with hands and arms, stoop, kneel, crouch, talk, and hear.
- Ability to safely move objects up to approximately 45 pounds about the workplace.