Posted 1mo ago

Toy Store Retail Sales Associate

@ Grand America Hotels & Resorts
Sun Valley, Idaho, United States
OnsiteFull Time
Responsibilities:Serve guests, Assist customers with product knowledge, Process sales at POS
Requirements Summary:Retail sales or customer service experience preferred; able to stand; comfortable using POS; lift up to 45 lbs.
Technical Tools Mentioned:POS System, Point of Sale, Inventory System, Computer
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Job Description

The Toy Store Retail Sales Associate will serve as a welcoming Sun Valley ambassador by creating a positive guest experience, assisting customers with product knowledge, and completing accurate sales transactions from selection through payment. 

Job Responsibilities

  • Serve as a Sun Valley Ambassador and provide a warm and welcoming environment to each guest to visit the shop. 
  • Help maintain a neat and tidy store by unpacking merchandise deliveries, arranging merchandise on display units, tables and shelves, and cleaning floors, counters and windows as needed. 
  • Set up and promote in-store events with advertising and merchandise as directed by store Supervisor and leadership team. 
  • Answer guest questions concerning use of the merchandise, pricing, appropriate age use and provide general product knowledge to sell items.  
  • Retrieve and obtain merchandise requested by the customer and occasionally stamp, mark, or tag the merchandise price on items. 
  • Complete sales transactions at POS to provide a total sale amount including price and tax on items selected by the guest. Accept payment and provide accurate change. 
  • Calculate sales discounts when offered to determine the correct price of items. 
  • Wrap and bag merchandise for customers and gift wrap items when requested.  
  • Remove and record the amount of cash in the register at the end of the shift, and deposit cash as part of store closing procedures.  

Qualifications: 

  • Retail sales, customer service or hospitality industry experience preferred. 
    • Ability to stand for prolonged periods. 
    • Comfortable utilizing computer systems to process sales at POS and check inventory as needed. 
    • While performing this job, the employee must walk, use hands, feel, reach with hands and arms, stoop, kneel, crouch, talk, and hear. 
    • Ability to safely move objects up to approximately 45 pounds about the workplace.