Purpose: Perform diagnostics, service repairs and maintenance work on customer and/or dealer-owned agricultural and turf equipment.

Responsibilities: 

• Performs diagnostics and repairs on agricultural and turf equipment and established Ag Management Solutions (AMS) products. 
• Participates in Service EDUCATE Training programs required for the development of skills and knowledge
• Maintains current knowledge of John Deere and competitive products 
• Maintains condition of vehicles, inventory, tools and equipment 
• Maintains a clean work area and performs work in a neat and orderly fashion 
• Follows all safety rules and regulations in performing work assignments
• Completes all reports and forms required in conjunction with work assignments
• Accounts for all time and materials used in performing work or assigned duties

Qualifications Experience, Education, Skills, and Knowledge:

• 1+ years of experience performing service repairs
• Ability to perform basic repairs and required maintenance using special tools and equipment following Technical Manual procedures
• Proficient knowledge of mechanical, electrical and hydraulic systems used in the repair of agricultural and turf equipment
• Ability to use Service Advisor and basic computer functions
• Ability to operate vehicles and equipment used for diagnostic purposes
• Proficient oral and written communication skills
• Ability to lift at least 75 lbs. repeatedly
• Basic Service Technician certification preferred
• Multilingual - Spanish speaking is a plus
• High School Diploma or equivalent experience required; Associates degree preferred
• Valid driver’s license is required
• Fork lift license preferred