Description
Ashdale Care is a leading provider of high-quality residential care for young people across Ireland. We deliver specialist, trauma-informed care to young people with complex needs, supported by committed and skilled professionals.
We are now inviting applications for the role of Quality Assurance Auditor—a key position ensuring that our homes consistently meet the highest standards of care, compliance, and excellence.
Role Overview
The Quality Assurance Auditor reports directly to the Quality Assurance Manager and plays a central role in reviewing, monitoring, and enhancing quality across our residential homes.
This position is office-based/hybrid, with significant travel between homes. You will collaborate closely with home management teams and staff, helping to drive excellence, uphold regulatory standards, and ensure young people experience the highest quality of care
About the Role
Key Responsibilities
Audit & Compliance
Conduct thematic audits in allocated homes following organisational policy.
Engage with staff through interviews and direct observation to assess understanding of policies, procedures, and the Model of Care.
Meet with young people (where appropriate) to understand their placement experience and identify opportunities for improvement.
Prepare comprehensive written audit reports and present findings to the Quality Assurance Manager.
Review monthly thematic audits submitted by home management and provide feedback via the weekly governance report.
Verify completion of action plans.
Review SERG minutes, supervisions, policies, procedures, and personnel files to triangulate evidence.
Deliver feedback meetings to Home Management and Regional Managers following annual audits.
Provide coaching and guidance to management teams on auditing and quality assurance expectations.
Quality Improvement
Report all non-compliance immediately to the Quality Assurance Manager.
Support the development of annual compliance reports and Quality Improvement Plans.
Contribute to systems and processes that drive continuous quality improvement across all homes.
Governance
Contribute to the weekly governance report issued to the Senior Leadership Team.
Organisational Values
Be an ambassador for Ashdale Care and uphold our core values:
Honesty & Integrity • Mutual Respect • Personal Accountability • Pursuit of Excellence