JOB DESCRIPTION

Position: FMS Data Entry Representative

Pay Range: $24.00-$27.00 PER HR

Reporting To: FMS Program Supervisor

Work Type: Hybrid

POSITION SUMMARY

The FMS Data Entry Representative plays a key role in supporting the Financial Management Services (FMS) program. This position is responsible for accurately processing high volumes of reimbursements submitted by parents, vendors, and businesses. The Representative will also communicate directly with vendors/businesses to obtain required documentation or clarify discrepancies.

QUALIFICATIONS

1. 1�2+ years of data entry experience with proven accuracy and speed.
2. Customer service experience, communication, and professional phone skills preferred.
3. Excellent organizational, prioritization, problem-solving, and analytical abilities.
4. High level of attention to detail and accuracy in data entry and documentation.
5. Ability to work with large volumes of data and exercise sound judgment.
6. Ability to work independently and collaboratively, including with management.
7. Demonstrated ability to multi-task and prioritize responsibilities to meet deadlines.
8. Proficiency in Word, Excel, Outlook, and other common email or office software.
9. A positive, adaptable �can-do� attitude with willingness to support additional tasks as needed.

ESSENTIAL DUTIES AND RESPONSIBILITIES

The following is a representation of the major duties and responsibilities of this position. The agency will make reasonable accommodations to allow otherwise qualified applicants with disabilities to perform essential functions.

1. Review, verify, and accurately process invoices and receipts submitted by parents and vendors.
2. Ensure timely and precise payment processing, adhering to program guidelines and deadlines.
3. Collaborate closely with customer service team members on invoices or receipts requiring additional review or clarification.
4. Provide professional customer service when communicating with parents, vendors, and regional center case managers regarding reimbursements, payment issues, or documentation needs.
5. Maintain, input, update, research, and analyze patient account activity to ensure records are complete and accurate.
6. Review patient accounts to identify missing or incomplete information, perform follow-up, and correct discrepancies as needed.
7. Maintain consistent attendance and punctuality, which are essential to department operations.
8. Perform other duties as assigned.

PHYSICAL REQUIREMENTS:

• Stand, sit, talk, hear, reach, stoop, kneel and use of hands and fingers to operate computer, telephone, and keyboard on a frequent basis (up to 75% of the time).
• Close vision requirements due to computer work.
• Light to moderate lifting may be required (up to 25lbs).