Posted 3mo ago

Customer Service Team Member - Tallmadge (OH0713) (65703)

@ ModWash
Tallmadge, Ohio, United States
OnsitePart Time, Full Time
Responsibilities:Sell memberships, Assist guests, Educate customers
Requirements Summary:Part-time or full-time customer service role focused on memberships, sales, and guest experience.
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Job Description

Be Bold. Be Kind. Be You.

Join our dynamic team at ModWash, where our mission is to deliver a legendary car wash experience while helping customers keep their vehicles clean all year-round!

Guest Experience Members are responsible for the daily operations at a ModWash location. You’ll work as a team to drive membership sales while ensuring each guest has an outstanding experience to help grow the ModWash brand. You’ll educate them on the value and savings of becoming a member and help them select the best package to suit their needs.

What you’ll do:

  • Deliver mind blowing customer service. Greet all customers with a smile, a wave and a friendly attitude. 
  • Actively sell and present each of the ModWash packages and the benefits of unlimited wash memberships.
  • Safely guide and assist guests through the ModWash packages, and membership options.
  • Actively engage with customers pre/post wash to ensure 100% satisfaction.
  • Collaborate with the team to meet sales goals.
  • Ensure facilities are always clean and presentable.

What you’ll need:

  • A passion for serving others.
  • Awesome customer service skills, previous sales experience a plus.
  • Outgoing, energetic personality with excellent communication skills. 
  • Ability to work a flexible schedule including evenings and weekends.