Guarantee Trust Life Insurance Company is currently seeking a detail and people-oriented individual to join our team as a Customer Service Representative!

We are looking for talented individuals who are diligent, dedicated, customer focused, and want to build long-lasting relationships. Our company culture creates an environment where you feel a sense of belonging and appreciation. You are more than just a number at GTL. Find out how we can bring value to your next career!   

This position is required to work on-site in our Chicagoland (Glenview, IL) office most days. Everyone receives 3 flexible remote days per month and 6 additional Friday PTO days each year! And, we offer half-day Fridays - every Friday!

The Customer Service Representative handles incoming calls from policyholders, insurance agents and providers. They provide information regarding claim benefits, policy status, policy benefits, billing and premium information in the most efficient way possible. This person provides this information by the use of various internal systems. Our goal is to make every caller feel they have made the right choice in selecting GTL to service all of their insurance needs.