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POSITION SUMMARY
The Laundry Attendant will deliver clean linen to housekeeping closets and organize linen in laundry room. Will ensure that all dirty linens throughout the hotel are stripped from rooms and gathered and delivered to laundry room for laundry service. The Laundry Attendant will work closely with the housekeeping team to make sure supplies are ready and provide assistance to the housekeeping team.
ESSENTIAL DUTIES AND RESPONSIBILITIES
(These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)
- Must be willing to work with all regulatory agencies, i.e., Gaming Commission, State, and Federal.
- Must learn and ensure policies and procedures are being followed per the departments' Internal Controls.
- Must adhere to the Mistequa Casino Hotel Team member Handbook.
- Must adhere to our SMILE service standards and Core Values by providing excellent guest service. Maintain a positive and productive attitude with guests as well as fellow team members.
- Maintain the cleanliness of the hotels' linen supply.
- Sort Laundry and organize on shelves.
- Sort dirty linen by product type.
- Participates in monthly linen inventory.
- Ensures the washing of linen is up to standard before placing into inventory.
- Pull damaged and/or stained linen prior to loading into service carts.
- Use equipment and chemicals in accordance with hotels' safety procedures.
- Inform supervisor of any equipment failures or supply shortages.
- Communicates any maintenance and upkeep issues to Maintenance Supervisor relating to all laundry equipment.
- Coordinates with the Maintenance Supervisor any routine maintenance of the equipment or outstanding repairs.
- Maintain and organize supplies.
- Clean, remove trash and vacuum floors throughout the hotel when needed.
- Attend to Lobby Attendant duties when scheduled.
- Must be able to work shift work, holidays, weekends, and special events.
- Other duties as assigned.
GENERAL CONDITIONS
Must have ability to:
- Communicate effectively with all levels of team members, guests, and outside contacts.
- Work effectively in a fast-paced environment.
- Move around all work areas effectively and efficiently.
- Able to work periodically under conditions of extreme urgency (creating higher levels of job stress).
JOB QUALIFICATIONS
- Must be 18 years of age.
- High school diploma or (GED) preferred.
- Excellent guest service skills.
- Ability to be a team player.
- Ability to work independently and use good judgment.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the team member is regularly required to talk or hear. The team member is regularly required to stand or walk for long periods of time. The team member is occasionally required to climb or balance; stoop, kneel, crouch, or crawl and taste or smell. The team member is frequently required to lift and carry up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision and color vision.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this job.
While performing the duties of this job the noise level in the work environment is usually moderate to loud.
REGULATORY AND COMPLIANCE RESPONSIBILITIES
In addition to the other duties described herein, every team member has the following responsibilities related to compliance with laws and regulations:
- Must be 18 years of age to obtain and maintain a License D with Spokane Tribal Gaming Commission.
- Attend required training sessions offered by the Casinos.
- Perform the duties described in compliance with local laws and regulations.
- Take the necessary steps to ensure minors are not allowed to gamble or loiter in gambling areas, drink alcoholic beverages, or purchase tobacco.
- Have knowledge of the ordinances, regulations, laws, policies, and procedures relating to the team member's department.
- Consult Internal Control Procedures and Policy Manuals for guidance.
- Report illegal activity to Security or the appropriate levels of Management.
ALL EMPLOYEES ARE REQUIRED TO SUBMIT TO A PRE-EMPLOYMENT DRUG TEST, AND AT RANDOM FOLLOWING EMPLOYMENT
THE MISTEQUA CASINO HOTEL RESERVES THE RIGHT TO HIRE ACCORDING TO ITS INDIAN PREFERENCE POLICY
ALL POSITIONS ARE SUBJECT TO A 90 DAY ORIENTATION PERIOD
APPLICATIONS ARE AVAILABLE AT THE MISTEQUA CASINO HOTEL HUMAN RESOURCES DEPARTMENT AND THE PLAYERS CLUB
FOR INFORMATION CONTACT: KATHE DOMINGUE
AT 1-800-322-2788, (509) 935-6167 OR (509) 258-8973
FAX: (509) 935- 6223
E-MAIL:[email protected]
Benefits and PTO after 90 days