Posted 2d ago

Global Quality Officer

@ ALS
North Vancouver or Malaga or Burlington or Sydney or London or Phoenix
$33/hrRemoteFull Time
Responsibilities:Perform audits, Monitor QC, Collaborate staff
Requirements Summary:B.Sc. or technical diploma in chemistry; 1+ year in analytical techniques (AAS, ICP, ICP-MS) or Fire Assay; strong QC/analytical skills.
Technical Tools Mentioned:Analytical instruments (AAS, ICP, ICP-MS), Laboratory QC tools
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Job Description

At ALS, we encourage you to dream big.

When you join us, you’ll be part of a global team harnessing the power of scientific testing and data-driven insights to build a healthier future. 

Location: Remote from any ALS hub locations, globally

Reports to: Global Quality Manager, Geochemistry

About the Position:

This position is responsible for monitoring and reviewing quality control data from global laboratories, reporting on them and working with local QC and Laboratory managers to resolve findings. It plays a key role in ensuring that ALS continues to provide superior quality analytical services to our clients.

Specific Responsibilities:

  • Perform Vertical Audits on analyses performed at global laboratories for compliance to standard operating procedures, including reporting;

  • Monitor, and report on global quality control performance indicators (KQIs);

  • Organize, evaluate and report on various round robin programs for Geochemistry;

  • Collaborate with and assist regional quality and laboratory staff to identify root cause and corrective actions of findings from Vertical Audits, Round Robins and KQIs;

  • Perform on-site Quality audits for global locations in a Lead Auditor role, report on results and assist with timely resolution of findings;

  • Resolve Client Quality inquiries including internal investigation and corresponding with the client;

  • Maintain the Global Quality helpdesk mailbox and provide aid regional labs on various topics or delegating to the appropriate party;

  • Provide Training to Regional QC groups on subjects including performing Vertical and Global audits, and technical items;

  • Assemble information for ALS-Client meetings;

  • Participate in and assemble information for appropriate Peer Group(s);

  • Administer Quality documentation;

  • Assemble information for Quality Alerts;

  • Review method validations for acceptance;

  • Use correct methods in accordance with the established procedures and schedules while ensuring analytical quality;

  • Observe established safety regulations and comply with all ALS health and safety policies and procedures;

  • Other duties as assigned.

Required Knowledge, Skills & Abilities:

  • Ability to work effectively with internal and external stakeholders;

  • Excellent computer skills including MS Word, MS Excel, PowerPoint;

  • Critical thinker with strong problem solving and research proficiencies;

  • Excellent verbal and written communication skills;

  • Excellent clerical accuracy and attention to detail;

  • Demonstrated judgement and creativity;

  • Ability to effectively handle escalations and time critical issues;

  • Multilingualism an asset.

Required Qualifications:

  • Recognized B.Sc. or Technical Diploma in Chemistry (or related field);

  • Minimum 1 year experience with modern analytical techniques and instrumentation (i.e. AAS, ICP, ICP-MS), and/or Fire Assay and Finish.

Physical Demands:

  • Manual dexterity to perform repetitive tasks such as keyboarding;

  • Ability to sit at a desk and do general office work, which includes periodic sedentary responsibilities;

  • Ability to communicate via telephone and email without assistance;

  • Business travel will be required in this role.

Our benefits include:

  • An estimated hourly pay of $32.63 CAD is applicable for candidates based in Canada at the time of posting. Compensation rates may vary for other locations. Individual compensation is determined by factors such as job-related skills, relevant experience, education and/or training.

  • Comprehensive benefit package specific to your work status (including extended medical, dental, and vision coverage, access to company perks, life and disability insurance, retirement plan with company match, employee assistance and wellness programs)

  • Additional vacation days for years of service

  • Business support for education or training after 9 months with the company

  • Learning & development opportunities (unlimited access to e-learnings and more)

Please note: Benefits vary based on employee status.

Working at ALS

The ALS team is a diverse and dedicated community united by our passion to make a difference in the world.

Our values are important to us, and shape how we work, how we treat each other and how we recognise excellence. 

At ALS, you’ll be supported to develop new skills and reach your full potential. We invest in our people with programs and opportunities that help you build a diverse career with us. 

We want everyone to have a safe, flexible and rewarding career that makes a positive impact on our people, the planet and our communities.

Everyone Matters

ALS is proud to be an equal opportunity employer and is committed to fostering an inclusive work environment where the strengths and perspectives of each employee are both recognised and valued.

Qualified candidates will be considered without regard to race, colour, religion, national origin, military or veteran status, gender, age, disabilities, sexual orientation, gender identity, pregnancy and pregnancy-related conditions, genetic information and any other characteristics protected by the law. We invite resumes from all interested parties, including women, First Nations, Metis and Inuit persons, members of minority groups, and persons living with disabilities.  

ALS also welcomes applications from people with all levels of ability. Reasonable adjustments to support candidates throughout the recruitment process are available upon request.

Eligibility
To be eligible to work at ALS you must be a Citizen or Permanent Resident of the country you are applying for, or either hold or be able to obtain, a valid working visa.

How to apply
Please apply on-line and provide a resume & cover letter that best demonstrate your motivation and ability to meet the requirements of this role.