To ensure product quality requirements are identified and implemented in order to meet customer requirements. Ensuring that the Quality systems/criteria are developed, documented, and maintained for consistent quality assurance.
- Responsible to support Program Managers in development and submission of all APQP documentation required for PPAP, PSO, etc.
- Testing of parts as needed (Functional, Dimensional, Physical properties, etc.).
- Effectively communicate technical issues, solutions, ideas and concepts to a diverse audience including Program Managers, Customers, and Executive Management.
- Collaboration with cross-functional teams including operations, engineering, manufacturing, and inspection to ensure high quality product is delivered to our customers.
- Responsible for setting up inspection modes.
- Conduct proper training to appropriate personnel on Fixtures.
- Work with all levels of the team to ensure customer concerns and requirements are understood and communicated.
- Stop production when nonconforming product is discovered to ensure customer satisfaction.
- Evaluate nonconforming material and identify root cause and report on quality problems or trends for internal and external issues.
- Participate and provide input in product development meetings to review engineering changes, manufacturing methods, planning and process specifications related with (to) product quality.
- Coordinate with customers, related to the quality performance trends and corrective action.
- Communicate production and quality issues with employees and supervisors when necessary.
- Assist in the preparation of 8-D’s, 5Y’s, and present the reports to team members.
- Controls product quality through the development and use of P-FMEAs, Control Plans, Process Flow Charts, SPC, Operator Description Sheets, Quality Alerts, and creating Quality Gates into the production process.
- Develop and implement customer required programs (FMEA’s, Control Plans, Flow Charts, Quality Inspection Instructions, SOP’s, Quality Alerts and etc.) and may be instrumental in delivery of PPAP documentation.
- Use data analytics for products/processes to investigate nonconformance history, identify trends, and drive action to reduce defects.
- Ensure containment on customer/supplier quality issues and at customer/supplier sites.
- Ensure timely completion of internal audit activities as well as layered process audits.
- Assist appropriate Program Manager in creating a plant wide environment which champions quality in all aspects of products, services and personal relationships.
- Lead and participate in nonconformance investigations to analyze and determine root cause, define corrective actions, and ensure corrective action implementation is effective.
- Supports product launches and ensures that process changes are communicated to the supplier.
- Knowledge of AS-9100, and IATF-16949 standards and supports Policy and Procedure development.
- Assists with monitoring assembly operations to determine compliance.
- Participate in/initiate cross functional teams in the pursuit of effective problem solving and mistake proofing quality problems.
- Support and work with Materials and Production departments to plan and perform Run Rates.
- Perform other duties deemed necessary.
- Ensure adherence to all company policies and procedures (i.e., quality manual, associates handbooks, level II procedures, etc.)
- Support Health/Safety/Environmental investigations and the 8D process in order to develop root cause analysis for problem resolution as required.