The Women, Infants and Children (WIC) Clerk provides excellent customer care to staff and participants. The Clerk is also accountable for important clerical function to support the WIC team and keep participant records accurate and current.
Responsibilities
- Provides excellent services, information and support to participants and colleagues on the phone and in person.
- Manages WIC Certifier and Registered Dietitian appointment schedules according to established procedures.
- Assists prospective and current WIC participants with eligibility and benefit explanation.
- Manages in-state and out-of-state transfer requests.
- Interprets for WIC staff, when needed.