Summary / Objective
The Shop Manager’s primary job function is to be responsible
for the success of the company’s service facility under the direction of the
Service Manager. This position will be
responsible for managing the Service Techs and Delivery Representatives and
providing input to the Service Manager. The
Shop Manager will be responsible for the proper scheduling of the techs,
managing the flow of the repairs for efficiency and ensuring that all parts are
available to achieve the required turnover on all service repairs.
Supervisory
Responsibilities
Manage the Service Techs and Delivery Drivers to provide
service to the stores of Bestway along with other related business
opportunities to service.
Leadership
Responsible for the proper scheduling of service repairs and working in tandem with
the Service Manager on the logistics of delivery and pick up of all stores and
other customers for consistency and efficiency.Responsible for ensuring that all diagnostics
are performed properly and will assist when required.Responsible for ensuring the shop, equipment and
vehicles are available and maintained in excellent order.Work to ensure that all repairs were properly
diagnosed and cost of repairs is accurately priced for company objectives.Responsible for the overall cleanliness and
organization of the Shop.Responsible for the maintenance of the company’s
vehicles.
Competencies
Team Builder – ability to work cohesively with a
teamTime Management & Prioritization – the
ability to identify problems and collaborate with Service Manager for
solutions.
Qualifications
Minimum of 5 years of experience in the management of a
Service Center for electronics, appliances, and furniture repair.
Position Type /
Expected Hours of Work
This is a full-time position. Days and hours of work are Monday through
Saturday 8:00 a.m. to 6 p.m. and will require additional hours as needed.
The Shop Manager Position is required to embrace and
represent the Bestway’s Bring It Values!
Caring
Integrity
Servant Leadership
Ownership
Fun