Description

Purpose:

To protect the integrity of the Healthy Families America program by supporting and strengthening staff, so they can effectively support and strengthen the families they serve.

Responsibilities:

• Provides supervision to direct care staff.
• Works with direct care staff and program leadership to ensure program goals are met.
• Conducts weekly and ongoing reflective supervision to direct care staff.
• Guides and mentors direct care staff in ethical decision-making and the strength-based delivery of services.
• Performs staff training and orientation.
• Monitors documentation – paperwork and data completion by Case Managers/Community Health Workers.
• Conducts record reviews.
• Collaborates with the program leadership team for ongoing program development.
• Contributes to the identification, development, dissemination, and/or implementation of program materials/tools, training materials, community resources, curricula, reports, and resources specific to the program.
• Participates in team meetings.
• Provides daily support and crisis management to the team and peers.
• Manages time, organization, and scheduling to perform job duties and responsibilities.
• Uses a family-centered approach that recognizes and respects the backgrounds and experiences of the individuals and families served.

Qualifications:

• Master’s degree in human services or fields related to working with children and families, or bachelor’s degree in these fields with 3 years of relevant experience, or less than a bachelor’s degree but with commensurate HFA experience
• Ability to accept and work with a variety of populations
• Handles stressful situations effectively
• Knowledge of infant and child development and parent-child attachment
• Experience with family services that embraces the concepts of family-centered and strength-based service provision
• Knowledge of parent-infant health and dynamics of child abuse and neglect
• Experience supporting families with different lived experience
• Experience in home visiting with a strong background in early childhood prevention services
• Willingness to engage in building reflective practice, for example: capacity for introspection, communicating awareness of self in relation to others, recognizing value of supervision, etc.
• Infant Mental Health Endorsement preferred
• Experience with reflective practice preferred
• Ability to effectively engage with clients and community partners about program services
• Good working knowledge of community resources and accessing these resources preferred
• Complies with accepted professional standards and practice 
• Ability to work effectively with a multi-disciplinary team
• Ability to work with the management information system and complete data entry
• Mandatory Reporter of Child and Dependent Adult abuse training certification (within 30 days of hire)
• Must have valid Iowa driver's license, auto liability insurance and reliable transportation if driving is required
• Successful completion of pre-employment physical, drug screen, 2-step TB test and background check

Working Conditions:

• Physical requirements: Light work, sitting most of the time, exerting up to 20 pounds of force frequently, and/or a small amount of force constantly to move objects. 
• Physical activities: Climbing, Balancing, Stooping, Kneeling, Crouching, Crawling, Reaching, Standing , Walking, Pushing, Pulling, Lifting, Talking, Fingering (picking, pinching, typing, etc.), Hearing, Grasping (applying pressure with fingers and palm), Repetitive motions, Feeling (perceiving size, shape, texture,  temperature by touching), Visual acuity (field of vision for analyzing data, viewing computer, using measurement devices, operating machines, determining accuracy or neatness, and/or making general observations)
• Environment: Exposure to varied temperatures, communicable diseases, dust, and stairs
• Time: Ability to be flexible with a varying schedule and programmatic requirements
• Travel: Required between locations

These characteristics are representative of those employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Note: This job description is not intended to be all-inclusive.  You may be required to perform other duties to meet the on-going needs of the organization.      

EveryStep is an equal opportunity employer. Employment practices are implemented without regard to race, creed, color, sex (including pregnancy), sexual orientation, gender identity, citizenship, national origin, religion, veteran status, genetic information or on the basis of age or physical or mental disability unrelated to ability to perform the work required.

Summary

About EveryStep
One of Iowa’s oldest nonprofits, EveryStep has provided health care and community services since 1908. Our team of experts are driven by a single purpose - to care for people and connect them with support at every step of their journey. Each year, we help thousands of Iowans cope in times of crisis and move forward with stability, dignity, and hope.

The diversity and breadth of our programs ensure that we can meet a variety of needs at once and provide ongoing assistance over time. More than 30 programs and services:

• Deliver in-home care to people who are ill, injured, or facing the end of life
• Offer compassionate support to families experiencing grief and loss
• Assist new and expecting parents and support the healthy development of young children
• Help Iowans navigate complicated health care and social systems
• Walk alongside refugees and immigrants arriving in our community
• Bring wellness services to places where people are

Serving Iowa from 11 locations, nearly 400 employees and hundreds of volunteers are committed to EveryStep’s mission: We empower individuals, support families, and strengthen communities. There is at least one EveryStep program available to residents in every Iowa county. Every program is important and contributes to our mission.

EveryStep is an equal opportunity employer. Employment practices are implemented without regard to race, creed, color, sex (including pregnancy), sexual orientation, gender identity, citizenship, national origin, religion, veteran status, genetic information or on the basis of age or physical or mental disability unrelated to ability to perform the work required.