Job Overview
We are looking for a dependable, detail-oriented individual to join our team as an Entry-Level Office Assistant. In this role, you will be the first point of contact for our office, responsible for answering incoming calls, greeting clients, and creating a professional and welcoming experience for everyone we serve. You will support our team with day-to-day administrative tasks including confirming appointments, processing mail, filing and organizing documents, and maintaining an efficient and organized office environment. We are looking for someone who is reliable, organized, and takes pride in their work, with strong communication skills and a positive, team-oriented attitude.
Salary Range: $18.00 - $19.00 per hour
Benefits
Hourly Base Salary + Bonus Opportunities
Flexible Schedule
Mon-Fri Schedule
Career Growth Opportunities
Requirements
- Excellent communication skills and a confident, professional phone presence
- Strong organizational skills with attention to detail and follow-through
- Ability to multitask, prioritize, and stay productive in a fast-paced environment
- Reliable, punctual, and consistent—someone the team can count on every day
- Positive attitude and team-oriented mindset
- Comfortable learning new systems and handling basic computer tasks (email, data entry, document management)
- Takes initiative and looks for ways to contribute
- Must be able to work in-office during scheduled business hours
- Previous office or customer service experience is preferred
Responsibilities
- Serve as the first point of contact for the office by answering phones and greeting clients with professionalism and positivity
- Confirm and manage appointments to help keep the team organized and on schedule
- Handle incoming and outgoing mail, including scanning, distributing, and organizing important documents
- Maintain accurate and organized filing systems to ensure efficiency and compliance
- Support daily office operations through administrative tasks such as filing, shredding, and data entry
- Assist the team by taking on tasks that allow producers to stay focused on serving clients and generating business
- Help maintain a clean, organized, and professional office environment
About Us
Kaci Boyd-Farmers Insurance Agency is a vibrant team committed to empowering clients with tailored insurance solutions. Specializing in auto, home, life, and business coverage, we foster a family-friendly culture built on trust and expertise. Join us to deliver exceptional, personalized service and help secure futures.