Job Title: Office Manager
Company: Coastal Health Primary Care
Location: Argyle-
Employment Type: Full-Time
About Us:
Coastal Health Primary Care is a patient-focused medical practice dedicated to providing high-quality, compassionate healthcare to our community. We pride ourselves on delivering efficient, personalized care in a welcoming and professional environment.
Position Summary:
We are seeking a highly organized, proactive Office Manager to oversee the daily operations of our primary care office. This role is essential in ensuring smooth workflow, excellent patient experiences, and strong team coordination. The ideal candidate is a strong leader with healthcare administrative experience who thrives in a fast-paced setting.
Key Responsibilities:
- Manage day-to-day office operations, including scheduling, staffing, and workflow optimization
- Supervise front desk, billing, and administrative staff
- Ensure compliance with healthcare regulations, policies, and procedures (HIPAA, OSHA, etc.)
- Oversee patient scheduling systems and improve operational efficiency
- Handle patient concerns and ensure a high level of customer service
- Coordinate with providers to support clinical operations
- Manage office budgets, supplies, and vendor relationships
- Assist with billing, insurance verification, and revenue cycle processes as needed
- Develop and implement office policies and procedures
Qualifications:
- 3+ years of experience in medical office management or healthcare administration
- Strong knowledge of primary care operations and medical terminology
- Experience with EHR/EMR systems and practice management software
- Excellent leadership, communication, and organizational skills
- Ability to multitask and problem-solve effectively
- Knowledge of insurance billing and reimbursement processes preferred
Education Requirements:
- Associate’s or Bachelor’s degree in Healthcare Administration, Business Administration, or related field preferred
Benefits:
- Competitive salary (based on experience)
- Health, dental, and vision insurance
- Paid time off and holidays
- Retirement plan options
- Opportunities for professional growth