Inside Sales Engineer – Technical Sales & Customer Support

Company: Align Production Systems

Location: Chesterfield, MO (St. Louis Metro) – On-Site

Compensation: $55K - $65K base salary (salary range based on fit and qualifications) + bonus potential based on team and individual performance. 

About Align Production Systems

At Align Production Systems, we design, build, and support industrial material handling and automation systems for some of the world’s leading manufacturers. Our team takes pride in delivering custom-engineered solutions that move the world’s most challenging loads — safely, efficiently, and reliably.

What You’ll Be Doing

As an Inside Sales Engineer, you’ll serve as a key liaison between customers, engineering, marketing, and operations. Your role blends technical aptitude with commercial focus, ensuring customers receive timely proposals, world-class service, and proactive communication.

Day-to-day responsibilities include:

• Customer Engagement - Build and maintain strong relationships with new and existing customers; understand their business needs and project timelines.
• Sales Execution - Qualify inbound leads, draft and follow up on proposals, and manage the entire sales process in our CRM (HubSpot).
• Technical Collaboration - Work closely with engineering and estimation to develop accurate, compelling proposals and technical documentation.
• Marketing Partnership - Collaborate with marketing on campaigns, trade shows, and lead generation. Help craft and refine sales collateral.
• Order & Data Management - Oversee order processing workflows and sales data reporting; track KPIs and identify improvement opportunities.
• Process Optimization - Streamline communication between sales, service, and production teams to improve customer experience and response time.
• Event Participation – Specified travel of approx. 30% is required to represent Align at industry events, conferences, and client meetings.

What We’re Looking For

We’re looking for a proactive and detail-oriented individual who thrives at the intersection of sales, engineering, and customer service.

Preferred qualifications:

• Bachelor’s degree in engineering, business, or related field – or equivalent experience.
• 2+ years in inside sales, customer service, or sales coordination (preferably in commercial, industrial, or technical markets).
• Strong communication skills, both written and verbal.
• Experience working with CRM platforms (HubSpot preferred) and Microsoft 365 tools.
• Technical aptitude with the ability to read drawings and understand mechanical systems. (CapEx experience a plus)
• Spanish language proficiency (preferred but not required).

Why You’ll Love Working at Align

• Competitive Compensation – Base salary plus bonus potential tied to performance.
• Professional Growth – Career advancement pathways and skills training.
• Collaborative Team – Work with passionate engineers, marketers, and sales pros who support each other.
• High-Impact Work – Support major manufacturers and cutting-edge projects.
• Innovative Culture – Join a growing company that values your input and ideas.

Ready to help us move the world forward?

Apply today and bring your technical sales skills to the Align Production Systems team.