Admissions Director

The ideal candidate is a dynamic, self-motivated professional with at least two years of experience in a skilled nursing facility and strong communication and organizational skills.

 Admissions Director Responsibilities

• Obtain referral information from telephone and walk-in inquiries, including complete clinical and financial information required for admission committee approval

• Collaborate with the business office to ensure financial verification is accurate and complete prior to admission

• Secure family commitment to tour the facility on at least 80% of viable referrals and conduct facility tours to support admission decisions

• Manage the admissions process, including explaining admission policies and completing all required documentation to ensure a smooth transition

• Monitor and communicate pending referrals, admissions, and follow-up needs to facility personnel

• Notify the Marketing Director of any referral source issues encountered during the referral process

• Develop and maintain relationships with referral sources

Admissions Director Qualifications

• Two to three years of experience with the admissions process in a skilled nursing, subacute, rehabilitation, or other healthcare setting

• Strong organizational skills with a high level of attention to detail, documentation, and follow-up

• Professional telephone skills with the ability to manage referral calls efficiently and effectively

• Computer experience using a marketing information system

• Knowledge of the managed care industry preferred

Customer Service Expectations

• Maintain a professional image through appropriate dress, behavior, and communication

• Adhere to company standards for resolving consumer concerns

• Ensure all patient and resident rights are protected

Benefits Include:

• Health insurance

• Dental insurance

• Vision insurance

• Paid time off

• Employee discount

Schedule

• 8-hour shifts

• Monday through Friday, with flexibility as needed to meet facility needs