Posted 5d ago

Front Office Spec-Primary Care

@ Kettering Health
Miamisburg, Ohio, United States
OnsiteFull Time
Responsibilities:Greet patients, Schedule follow-ups, Process payments
Requirements Summary:Provide administrative support in physician office; first point of contact; handle calls, greet patients, check-out, schedule; High School diploma; 1 year medical office preferred; confidentiality; computer literacy.
Technical Tools Mentioned:Word processing, Email, Electronic Medical Records (EMR) - preferred
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Job Description
Job Details:

Physician Office | Miamisburg | Full-Time | First Shift



Responsibilities & Requirements:

Under the supervision of the provider and/or practice leader, provides administrative support throughout the practice. This position is typically the first point of contact (phone and in-person) for the office. This position is responsible for answering, handling and screening incoming telephone calls; greeting and registering patients, filing and preparing charts. In addition, this position is responsible for check-out functions, including review of encounter form data, collection of co-payments, scheduling follow-up appointments; day-end reconciliation duties.

 

Job Requirements:

  • High School Diploma or equivalent.
  • Previous front office experience or background in general office work.
  • Must be able to maintain confidentiality/discretion.
  • Must be patient, courteous, and tactful.
  • Ability to communicate and relate well with office staff, ancillary departments and the public.
  • Ability to follow direction, accept orders and perform repetitive tasks.
  • Computer literate in use of word processing and email.


Preferred Qualifications:
  • 1-year experience in a medical/physician office setting preferred
  • Experience in electronic medical records preferred.
  • Knowledge of medical terminology preferred.


Overview:

Kettering Health is a not-for-profit system of 14 medical centers and more than 120 outpatient facilities serving southwest Ohio. Our mission is to live God’s love by promoting and restoring health. Our commitment to our patients is to help individuals be their best. With that context, safety is our top priority. We provide an integrated system of healthcare experts committed to providing exceptional care.