About us
Smalley is the global manufacturing leader of precision metal formed products – known for our Spirolox® retaining rings and Crest-to- Crest® wave springs. Our success is propelled by our inventive spirit, devoted team members, extensive engineering proficiency, and technical ability, cultivated by over 100 years of manufacturing excellence. We supply to industries including aerospace, automotive, medical, energy, robotics and industrial machinery – supporting over 70% of the Fortune 500 global manufacturers. We are proud of our commitment to delivering innovative, high-quality products, relentless pursuit of improvement, and unwavering dedication to providing excellent service to our valued customers.
Why Smalley?
At Smalley, we take pride in cultivating an inclusive work environment that values creativity, collaboration and diversity. We believe in our associates' unique perspectives that they bring to every challenge, which is why we will empower you to push the boundaries of what is possible. We are committed to nurturing an enjoyable work atmosphere demonstrated through activities such as Spirit Days, Cancer Awareness events, Health and Wellness activities, and fun sports opportunities to play in basketball, bags, and ping pong tournaments!
We Offer
- Competitive compensation and benefits package as well as: Medical, Dental, Vision, 401k match, Life insurance, Tuition Reimbursement, PTO, and more!
- Opportunities for career advancement and professional growth
- Ongoing learning and training and development opportunities
- Company and department led team-building activities and events
Responsibilities
Evaluate customer requests to determine if items are of Smalley manufacture.
Demonstrates understanding of retaining ring and wave-spring concepts and can design applications required for product design.
Provide phone support to customers.
Investigates customer application design requirements to verify/provide optimal product recommendations and works with manufacturing to determine effective processes, including lead time, tooling, packaging, etc.
Provides a detailed outline of customer requirements and signs-offs (initial for approval) for most designs.
Demonstrates ability to interpret customer-specific specifications, such as quality specifications, materials, finishes, etc.
Provide input on cost optimization and analyze lead time requirements.
Contacts customer and provides quotation information and/or determines action on quotation, when applicable
Provides an explanation of design concepts for Drafting and Manufacturing to help with tolerance, part drawing, part layout, and design-specific notation.
Investigates, analyzes, recommends, and authorizes design changes for Smalley products.
Performs cycle testing, and installation testing and recommends possible alternatives.
Attends trade shows to assist Marketing and Sales with customer interactions.