Posted 3w ago

Automotive Service Advisor | Commission-Based - South Puget Sound

@ Tonkin Automotive Group
Tacoma, Washington, United States
$48k-$120k/yrOnsiteFull Time
Responsibilities:greet customers, advise services, manage orders
Requirements Summary:Experience in automotive service or customer service; high school diploma; strong communication; ability to work in a fast-paced environment; valid driver's license.
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Job Description


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Be the trusted connection between our customers and their vehicles.



Gee Automotive Companies is seeking a motivated, customer‑focused Service Advisor to join our growing team. This is an excellent opportunity for someone who enjoys working with people and wants to build a rewarding, long‑term career in the automotive industry.



As a Service Advisor, you’ll be the front line of our service department—welcoming customers, guiding them through their vehicle’s service and repair needs, and ensuring a smooth, professional, and positive experience at every stage. If you thrive in a fast‑paced environment and take pride in delivering outstanding customer service, this role offers the chance to make a meaningful impact every day.



Why Choose Gee Automotive Companies?




  • Competitive compensation and bonuses: Earn a competitive salary and bonuses for meeting and exceeding service sales targets

  • Opportunities for advancement: Grow your career with our company, with opportunities to move into leadership roles or specialized positions

  • Comprehensive training program: Stay up-to-date on the latest technologies and service techniques with our ongoing training and development opportunities

  • State-of-the-art facilities: Work in modern, well-equipped facilities with the latest tools and technology

  • Collaborative team environment: Join a supportive team of experienced technicians, advisors, and managers who work together to deliver exceptional customer service

  • Customer-focused culture: Be part of a team that prioritizes customer satisfaction, building long-term relationships, and delivering personalized service experiences



 



Service Advisor Job Responsibilities




  • Greet customers and provide expert guidance on vehicle service needs

  • Advise customers on available services, repairs, and maintenance options, ensuring they are informed about their vehicle's condition

  • Accurately create and manage service orders, providing detailed information to the technician team

  • Work closely with the service department to ensure timely completion of services and repairs

  • Upsell service products, maintenance packages, and accessories to meet customer needs

  • Build and maintain strong relationships with customers, ensuring repeat business and high satisfaction

  • Maintain clear communication with customers about the status of their vehicle and any additional services required

  • Provide excellent customer service in a high-energy, team-oriented environment



 



Service Advisor Benefits and Compensation



In addition to competitive pay, our benefits are designed to support you and your family…




  • Employer-subsidized Medical and Dental insurance, with comprehensive coverage options

  • Company-Paid Life Insurance, Employee Assistance Plan, and text-based Telehealth

  • A variety of voluntary benefit options, including Short and Long-Term Disability, Critical Illness, Accident, Pet, as well as additional life insurance for you and your family

  • 401(k) with Company Match

  • Generous Paid Time Off that begins accruing from Day 1

  • Exclusive employee pricing for you and your family on parts, service, and vehicles